
Suburban Chevrolet
Eden Prairie, MN
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Was very helpful in finding something that marked all the boxes. Explained everything carefully so I understood and took the time to make sure I was happy in what I was getting. I live over an hour away but boxes. Explained everything carefully so I understood and took the time to make sure I was happy in what I was getting. I live over an hour away but honestly was one of the nicest car salesman I’ve ever worked with and would go back in the future. More
Just bought a used vehicle with them. Jason was amazing to work with and the car we took home was nicer than most certified pre-owns I have seen on the market, pricing was aggressive and I will definitely to work with and the car we took home was nicer than most certified pre-owns I have seen on the market, pricing was aggressive and I will definitely be coming back. More
Your sales team leader Craig is a dishonest and dis respectful person if I have ever met . I have bought 11 trucks and John Pfeifer was my friend who help me build one of my corvettes. I was in Saturda respectful person if I have ever met . I have bought 11 trucks and John Pfeifer was my friend who help me build one of my corvettes. I was in Saturday and was wearing a Biden cap, your sales manager made a comment about when I asked for Billy. He then tod me i would see no deal. I went through the process not knowing who this clown was. I received a 500 dollar offer for my trade, and no deal or offer of incentive. I was basically pushed out the door. I called and this Craig the clown answered and I asked for the general manager and he refused to give to me and said this person would be the one to talk to, it was his voicemail and I left a message. When I arrived home I spoke with my attorneys and then we realized the clown put me in his voicemail and was the same rude and unprofessional perso I dealt with. He has violated my civil rights and I and legal team are looking into. I have my 2017 in your service aisle. The engine had a failure and I had taken to your dealership because I have I’ve 20 years of history with Suburban. I am concerned how my truck will be handled, I had always purchased a 100k warranty at the urging of John. But Austin who is professional and on top of giving good customer support tole me my truck was still under the factory power train warranty. Honesty and integrity which has clearly been lost in your sales department. Michael More
Everyone has always treated me with respect and made me feel important and made sure I understood especially when it came to credit ! I have dealt with Suburban since my husband passed away and I needed t feel important and made sure I understood especially when it came to credit ! I have dealt with Suburban since my husband passed away and I needed to replace my truck . Jack has always been my salesman and Steve was great when I purchased my lease a week ago ! More
I have bought two vehicles in the last two weeks from Suburban Chevrolet and my wife and I have had a wonderful experience. One of the things as a buyer that I need is that people are straight with me an Suburban Chevrolet and my wife and I have had a wonderful experience. One of the things as a buyer that I need is that people are straight with me and will stand behind their product. Our experience here was extraordinary as to that reguard and has served to bring back my faith in people. The gentlemen we have worked with have been professional and supportive throughout this process. I waited and researched for a year before I found my 2015 truck and we are very pleased with our chiose. The second car I chose is a bucket list car, a 2000 Corvette and I can't wait for the spring. On both deals Dakota, Jason and RJ Johnson have gone out of their way to make this work. Never have we had such a positive car buying experence. If you are looking for a vechile you need to come to Suburban Chevrolet and let their team work with and for you! More
Excellent service people. Friendly and knowledgeable staff. Kept appointment time and finished work when promised. Met with sales staff on new purchase I’m planning while vehicle was being serviced. staff. Kept appointment time and finished work when promised. Met with sales staff on new purchase I’m planning while vehicle was being serviced. More
Dakota is really a straight shooter and was very thoughtful and attentive. He answered my questions and found solutions for any issues that came up. The vehicle that we purchased was used and as hap thoughtful and attentive. He answered my questions and found solutions for any issues that came up. The vehicle that we purchased was used and as happens with used vehicles, I found an issue that I needed them to address. Dakota and the dealership made a comittment to fix the problem and I was able to buy a great truck. The team at this dealership made my afternoon with them a blast. They treated my wife and I like we really mattered. This truely was the best car buying experince that I ever had. I would strongly recommend Dakota when you are buying your next car. More
Good friendly service and reasonable price. My only complaint is that it took one hour and 45 minutes for a “scheduled” oil change. usually includes a car wash but it was closed. complaint is that it took one hour and 45 minutes for a “scheduled” oil change. usually includes a car wash but it was closed. More
We were very pleased with the service we received. We recommended Harley to our daughter and she bought from him also. Sorry I do not remember the finance persons name, but he was very helpful also. recommended Harley to our daughter and she bought from him also. Sorry I do not remember the finance persons name, but he was very helpful also. More