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Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,541 reviews

June 26, 2011

The salesman I have dealt with for the past 15 years has retired from the business. Suburban is close to my home and was reffered by a friend, Rob Rydman. I lease every 3-4 years and found Harley to be tha More

by Kevin Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Bauman
June 24, 2011

My repair took three days and they called me every day to update me. There was a lot of rewiring required. The rental car was nice and convenient. It was all under warranty. More

by rkack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kincade
June 16, 2011

Rob Kincade was very friendly and kept me informed while my vehicle was being serviced. I felt as though he is very trustworthy and he didn't push me into any services that were unnecessary. I will definite More

by jfitzpatrick0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kincade
June 09, 2011

Options were well-explained, the service went just fine and in the expected amount of time, but pricing is a bit out of line with what I've seen at other dealerships for similar services. More

by natecarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kincade
June 02, 2011

I brought my car in for service because of a light on the dash (turned out to be a service engine light) It took much longer than anticipated, but Mike was very nice and kept me updated. This is why the ov More

by Lperickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Friedrichs
May 29, 2011

I've use Suburban's service department for 20 years. I wouldn't keep coming back if I wasn't completely satisfied. I've only bought one new Chevy but it was from Suburban and a wholly positive experience More

by dvhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
May 27, 2011

Very pleased with service. The shuttle was gone and it wouldn't be returning for 40 minutes. I needed to get home quicker than waiting for the shuttle. Eric arranged a ride for me. The cashier (I don't More

by jrenneke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
May 22, 2011

I have always had good results with this dealership. They are very friendly and accomodating when making appointments. My schedule fluctuates often & we live about thirty minutes away so it is not alwa More

by 5foot10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
May 20, 2011

I had to have a side mirror replaced. Pat and another gentleman, who's name I'm forgetting right now, helped tremendously. When I showed up to have the mirror replaced I had used duct tape to hold the More

by Hassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in the body shop
May 19, 2011

I brought in my 2005 Equinox for 50,000 service on May 5, 2011. I noticed that the daytime running lights no longer operate after the visit. I emailed the above information on May 15,2011 asking for advice a More

by steven1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not recall
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