Back

Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

Directions

By Type

Showing 2,545 reviews

December 01, 2020

Incredibly fast, my car was serviced within just a few hours, despite dropping it off without an appointment (I expected it to be a day or two!). More

by chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Brandt
December 01, 2020

Estimated repair at last oil change. Completed work on time. Inspected vehicle and called with additional suggested repairs. Held off new repairs to next month. More

by SCOTT.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
December 01, 2020

HOWEVER I was overcharged for labor by $150 and had to go back in for a refund. That’s why I only gave “good” rating More

by Epmurry
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
December 01, 2020

Tim Chavala was very helpful, cheerful and courteous. He definitely wants to make sure my check engine light problem is finally fixed. Carissa was also very helpful, friendly and courteous. More

by RLCDAKOTA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Austin Brandt, Carissa Miller
November 29, 2020

Ben Cutts and Steve Beech under the strong leadership of Matt Hayes demonstrated outstanding customer care that resulted in another Chevy in our driveway. Highly recommend Suburban Chevrolet to anyone looki More

by J Ruchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Matt Hayes, Steve Beech
November 27, 2020

I couldn’t even get to the point of buying a vehicle at this dealership. I was forced into a small room with a salesperson who kept pulling down his mask while talking to me. Their social media posts and s More

by Deckhim250
Recommend Dealer
No
Employees Worked With
Jason Wenge
November 27, 2020

I had a great experience! Dakota was so helpful! I was in and out quickly, without feeling pressured into anything. I highly recommend working with Dakota! More

by jennakrautbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Anderson, Dakota Otto
November 25, 2020

Everyone is always friendly and helpful in finding what we need. We've always had great service when buying from Suburban Chevrolet. Always willing to work with what we need and make it happen. More

by SaraEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Steve Beech
November 25, 2020

Working with Brenda Guzman for the 2nd time in 2 1/2 months on a 2nd new truck. She’s very attentive and good at follow through; doesn’t always have the answer but readily researched the issue and provi More

by fflemig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Anderson, Mark Thompson, Brenda Guzman
November 24, 2020

Suburban chev was very accommodating with my unexpected emergency car repair. Customer service was very understanding. The service dept repaired my car quickly and got me going to carry out the rest of my More

by RETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer, Carissa Miller
...
24
...