
Suburban Chevrolet
Eden Prairie, MN
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Hello, do I have to pay 916 for a bearing in my car? I told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quib told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quibbling about why it is not completely repaired. More
This was my first purchase at this dealership, and it was the best experience I have had at a dealership. My salesman Ben was straight forward and easy to deal with. There was no attempt to pressure me int the best experience I have had at a dealership. My salesman Ben was straight forward and easy to deal with. There was no attempt to pressure me into making a purchase. They provided a fair value on my trade and reasonably justified their offer. Most importantly, the used vehicle that I purchased was beautifully presented and fairly priced. The finance representative found a better rate than I had anticipated and provided solid advice regarding options that I did and did not need. He also helped me to determine how much extended warranty coverage to purchase, without pressuring me or questioning my decisions. Lastly, I give a shout out to the fellow who was in charge of detailing the vehicle. He did a beautiful job inside, explained that the exterior was not as good as it would normally be because some equipment was down on their end, and offered a full exterior detail when I go back for my plates. Overall I am thrilled with my purchase, which was accomplished in two five-minute calls to the dealership, followed by a two-hour visit. It was a great experience all around! More
Excellent communication with me while my truck was being serviced. Took time to answer all my questions and check for warranty coverage. Enjoyed being able to text serviced. Took time to answer all my questions and check for warranty coverage. Enjoyed being able to text More
I had a very positive experience. Truck was fixed on time at a fair price. Service representative was pleasant and responsive. Cashier was also pleasant and helpful at a fair price. Service representative was pleasant and responsive. Cashier was also pleasant and helpful More
Was referred to Suburban Chev by a friend. They have serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you. serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you. More
Jack Yanisch is someone I have trusted in buying 4 cars at this dealership and is the reason I keep coming back to Suburban for car purchases and service. I don't give trust lightly. It has to be earned. at this dealership and is the reason I keep coming back to Suburban for car purchases and service. I don't give trust lightly. It has to be earned. Jack has earned that trust. I recommend Jack and Suburban to my friends and they have purchased vehicles from Jack as well. More