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Suburban Chevrolet
Eden Prairie, MN
2,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 26, 2017
Buying Experience Working with Matt Hayes to lease our Equinox was a pleasure. He explained the leasing process in a very understandable and knowledgeable way. He went Working with Matt Hayes to lease our Equinox was a pleasure. He explained the leasing process in a very understandable and knowledgeable way. He went out of his way to show us multiple cars with the different equipment packages which lead us to the Equinox Premier. I would recommend Matt to anyone looking for a Chevrolet product. More
by Moose
Employees Worked With
Matt Hayes
January 25, 2017
Suburn Chevrolet, EP, MN = EXTRAORDINARY TRUST AND INTEGRITY We are a repeat customer for new vehicles based on the fact that we have been treated so professionally and with such a knowledgeable and skilled team We are a repeat customer for new vehicles based on the fact that we have been treated so professionally and with such a knowledgeable and skilled team! Our sales rep was Jack Yanisch, who worked around our busy schedules, quickly answered all of our many questions, installed parts we wanted within 12 hours so we could pick up our truck with what we were wanting. We were impressed with Jack's guidance for the extended warranties, so we bought this and a few other options available to us. We also meet the Sales Manager/General Manager Dave Casper who was extraordinary and we were impressed how he ran this dealership. We currently insure 6 vehicles at our house. Believe me - we have gone through this process many, many times. Again, I highly recommend this team and Dealership. Our plans are to watch for the next vehicle (fun corvette) in the future from this Dealership. Laurie More
by corvette
Employees Worked With
Dave Casper, Jack Yanisch
January 24, 2017
Fantastic service. I had 2 of my vehicles serviced with oil changes and tire rotations in a very short amount of time. Great service from everybody always. Thank I had 2 of my vehicles serviced with oil changes and tire rotations in a very short amount of time. Great service from everybody always. Thank you. More
by PHILLIP.CAMP
Verified CustomerEmployees Worked With
I do not remember at this time.
January 23, 2017
My experience of getting my sons care fixed at Suburban Chev We had my sons car towed to the dealership on 12/23/2016 to fix the damage to his car from a minor accident. We were told it would take a week to be We had my sons car towed to the dealership on 12/23/2016 to fix the damage to his car from a minor accident. We were told it would take a week to be fixed. After 2 to 3 weeks went by I finally received a call from the service advisor explaining that his car needed 4 new tires and they were arguing with the insurance man at progressive over it because they could not let his car leave in the condition that his tires were in. I agreed to pay for 4 new tires. When we went to pic up his car the next day after a month we noticed there was severe damage to the bumper of his car that was not there when it was dropped off. The service advisor told us it was a different bumper that they and the insurance man agreed to so that the deductible would be lowered. To make a long story short my sons car was hit in their parking lot and now we are having to fight for it to be fixed. More
by SHOMSHL
Employees Worked With
Jeremiah Anderson, Mark Lancman
January 23, 2017
Service was okay. First oil change on new diesel Hd. The girl service writer was nice and easy going. A+ for her....who ever did my oil change was not clean of oil when First oil change on new diesel Hd. The girl service writer was nice and easy going. A+ for her....who ever did my oil change was not clean of oil when they brought the truck back from the service bay... wish I took a picture cause I cleaned a lot of oil off my center counsel and steering wheel...Booo! And I'm not 100% sure they did a tire rotate. Tire pressure was the "exact" same as when before the service.hmmmm. Other then those 2 things thanks:) More
by NManthey
Employees Worked With
Girl in service. Sorry don't know your name:/
January 22, 2017
Service Today I was in for service and had a positive experience. Our sales rep Bryon is excellent and will be recommending him to friends and family. Today I was in for service and had a positive experience. Our sales rep Bryon is excellent and will be recommending him to friends and family. More
by traci2
Employees Worked With
Bryon
January 21, 2017
"Fast and Easy" Jack made my day. This was by far the best car buying adventure ever! My teenage daughter said , WOW dad that was fast and easy! Jack made my day. This was by far the best car buying adventure ever! My teenage daughter said , WOW dad that was fast and easy! More
by zozo9047
Employees Worked With
Jack Yanisch
January 19, 2017
New truck purchase I won't hesitate to recommend Suburban Chev or my salesman Harley Baumann. Great service and competitive pricing! Harley went the extra mile to find t I won't hesitate to recommend Suburban Chev or my salesman Harley Baumann. Great service and competitive pricing! Harley went the extra mile to find the exact vehicle I wanted! More
by tom65
Employees Worked With
Harley Baumann
January 19, 2017
I will never buy or lease anywhere else. The General Manager spoke sincerely and helpfully with me. The best salesperson Matthew Phyle told me how to prepare for my next lease. And the kin The General Manager spoke sincerely and helpfully with me. The best salesperson Matthew Phyle told me how to prepare for my next lease. And the kind Service Advisors were open to encouragement to treat " Little old ladies" without condescension, just as they did over 10 years ago when I bought my first of 3 three vehicles at Suburban Chevrolet. Each department is a class operation! More
by PJHB23
Employees Worked With
General Manager, several service advisors, Matthew Phyle
January 18, 2017
Fabulous We've bought 3 cars now from Suburban Chevrolet and each time we are more pleased with the results. We were recently in this past weekend and purchas We've bought 3 cars now from Suburban Chevrolet and each time we are more pleased with the results. We were recently in this past weekend and purchased our 3rd vehicle a 2015 Chevy Traverse and it has been a blessing to our family! Thank you to Jack Yanisch for being our amazing rep! More
by jlosorio
Employees Worked With
Jack Yanisch
