Suburban Chevrolet
Eden Prairie, MN
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Recall repair and oil leak We brought our car in for repair in a recall and an oil leak. The recall repair was done but the source of the oil leak could not be found. Some dye w We brought our car in for repair in a recall and an oil leak. The recall repair was done but the source of the oil leak could not be found. Some dye was added to the oil and we were asked to bring the car back. More
Great experience Quick and easy. attention to detail.Sales person was knowledgeable with product and explaining everything.Felt they bent over backward to give us the Quick and easy. attention to detail.Sales person was knowledgeable with product and explaining everything.Felt they bent over backward to give us the best deal possible. More
Great experience! I called and talked to Tony on the phone. told him what I was looking to do. Tony was very nice to deal with. when I got to the dealership, they found I called and talked to Tony on the phone. told him what I was looking to do. Tony was very nice to deal with. when I got to the dealership, they found the car I was looking for. We went for a test drive and I decided I wanted it. had a trade as well and the used car manager came to speak to me personally about it. I went to finance and we got it wrapped up. everyone I dealt with at Suburban chev was very nice and attentive to my needs. More
Great experience. Jeff Brick was great and easy to work with. Helped get the car I wanted at the price I wanted. Would definitely work with again. Jeff Brick was great and easy to work with. Helped get the car I wanted at the price I wanted. Would definitely work with again. More
typical service appt. when i checked in the service manager (Terry?) said they only had noted a recall procedure despite the fact that my wife had clearly explained she nee when i checked in the service manager (Terry?) said they only had noted a recall procedure despite the fact that my wife had clearly explained she needed an oil change and tire rotation which they had recommended at the time......why is it so tough to "get it right"? Terry continued to insist the computer only noted the recall procedure....is it more important to be 'right' or to provide customer service? Generally the dealership has a Great Customer-centric culture but the service dept. needs some education... More
2017 Colorado Purchase I have purched a 2017 Colorado and had no issues and my experience was perfect. My sales person was Darin Trees and he was great to work with. Than I have purched a 2017 Colorado and had no issues and my experience was perfect. My sales person was Darin Trees and he was great to work with. Thank You Darin for all your help More
OUTSTANDING LEADERSHIP John Peifer is hands down the most genuine person and car guy around. Having known John for a long while he maintains the best standards all should tr John Peifer is hands down the most genuine person and car guy around. Having known John for a long while he maintains the best standards all should try to achieve. Kirk Fox's excitement over a car deal is unmatched. his hands on approach with customers and his sales people is nothing short of heroic. He was able to help me find a "foxy" ride... see what I did there? Kayla K, thank you for showing me how the buttons work. Best golden spoon deal ever. More
very kind people. Good auto service place in area. Service department people are very kind and easy to communicate about my vehicle. Since I bought my truck I only use Good auto service place in area. Service department people are very kind and easy to communicate about my vehicle. Since I bought my truck I only use this dealership. More
Fast and efficient Matt Hayes and the finance team were fast and got the job done. I was overly impressed. The peoce of the vehicle was perfect. We went in to LOOK at a Matt Hayes and the finance team were fast and got the job done. I was overly impressed. The peoce of the vehicle was perfect. We went in to LOOK at a car. And drove out in our new acadia! More
Spending the Incentive Visa $100 was best!!!!!!!!!!!!!!!!!!! Mr. Bill Sobania from the Service department is very polite and professional. Thanks again for the rebate on the tires. I got an opportunity to spen Mr. Bill Sobania from the Service department is very polite and professional. Thanks again for the rebate on the tires. I got an opportunity to spend it on my repair today!!!! Sincerely, Annie Ozga More