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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

February 03, 2017

Recall repair and oil leak We brought our car in for repair in a recall and an oil leak. The recall repair was done but the source of the oil leak could not be found. Some dye w More

by PBJBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim ?
Feb 08, 2017 -

Suburban Chevrolet responded

Thank you for your review. We want to make sure that you are getting the best Service experience possible. You can reach our Service Manager Mark Lancman at (877) 209-4165 if you would like to discuss the visit further.

February 02, 2017

Great experience Quick and easy. attention to detail.Sales person was knowledgeable with product and explaining everything.Felt they bent over backward to give us the More

by JohnPaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Feb 08, 2017 -

Suburban Chevrolet responded

We are glad you had a great experience! Please return anytime.

February 02, 2017

Great experience! I called and talked to Tony on the phone. told him what I was looking to do. Tony was very nice to deal with. when I got to the dealership, they found More

by CDB5949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 08, 2017 -

Suburban Chevrolet responded

Thank you for your review! Please stop back anytime.

February 01, 2017

Great experience. Jeff Brick was great and easy to work with. Helped get the car I wanted at the price I wanted. Would definitely work with again. More

by jesse.meehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brick
Feb 08, 2017 -

Suburban Chevrolet responded

Thank you for your business, and thank you for your review!

January 31, 2017

typical service appt. when i checked in the service manager (Terry?) said they only had noted a recall procedure despite the fact that my wife had clearly explained she nee More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry the service manager
Feb 02, 2017 -

Suburban Chevrolet responded

We are sorry to hear that your Service experience did not live up to our standards. Great customer service should always be our number 1 goal. You can reach our Service manager Mark Lancman at (877) 209-4165 if you would like to discuss the visit further. He would be happy to take your call and answer any questions. Thank you for your business and thank you for your review.

January 31, 2017

2017 Colorado Purchase I have purched a 2017 Colorado and had no issues and my experience was perfect. My sales person was Darin Trees and he was great to work with. Than More

by brjones0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Trees
Feb 02, 2017 -

Suburban Chevrolet responded

Thank you for your review and your business!

January 31, 2017

OUTSTANDING LEADERSHIP John Peifer is hands down the most genuine person and car guy around. Having known John for a long while he maintains the best standards all should tr More

by Jonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peifer, Kirk Fox, Kayla Kaiser
Feb 02, 2017 -

Suburban Chevrolet responded

Thank you for your review! We appreciate your enthusiasm as well!

January 27, 2017

very kind people. Good auto service place in area. Service department people are very kind and easy to communicate about my vehicle. Since I bought my truck I only use More

by HOBAN3447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel Washington
Jan 27, 2017 -

Suburban Chevrolet responded

Thank you for your review! We are glad to hear you have had great experiences with our Service team. Stop in anytime!

January 27, 2017

Fast and efficient Matt Hayes and the finance team were fast and got the job done. I was overly impressed. The peoce of the vehicle was perfect. We went in to LOOK at a More

by chrishodo76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hayes, Matthew Phyle
Jan 31, 2017 -

Suburban Chevrolet responded

Thank you for your review and thank you for purchasing with us! Please return anytime.

January 27, 2017

Spending the Incentive Visa $100 was best!!!!!!!!!!!!!!!!!!! Mr. Bill Sobania from the Service department is very polite and professional. Thanks again for the rebate on the tires. I got an opportunity to spen More

by OZGAANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Bill Sobania
Jan 31, 2017 -

Suburban Chevrolet responded

We are glad that you had a great experience with our Service department! We also appreciate your review!

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