
Suburban Chevrolet
Eden Prairie, MN
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Completely Satisfied This is my second purchase from Suburban Chev, and I couldn't be more satisfied. From start to finish, everyone was friendly, easy to talk to and resp This is my second purchase from Suburban Chev, and I couldn't be more satisfied. From start to finish, everyone was friendly, easy to talk to and responsive. I would highly recommend them for any of your vehicle needs. More
Awesome Sales Experience I decided it was time for a new vehicle and had a great experience with the sales department. Bryan was very knowledgeable about the vehicle I was pu I decided it was time for a new vehicle and had a great experience with the sales department. Bryan was very knowledgeable about the vehicle I was purchasing. A great group of people to work with!! More
Oil change He scheduled service to play sometime. There was a problem with the seat adjustment which they took care of and gave me a loaner. All taken care of an He scheduled service to play sometime. There was a problem with the seat adjustment which they took care of and gave me a loaner. All taken care of and I appreciate the service and follow up. More
Perfect Timing On 1/18 I went in to purchase a new Chevy Cruze. Bryan was able to locate the vehicle at another dealership. He collected the necessary paperwork to On 1/18 I went in to purchase a new Chevy Cruze. Bryan was able to locate the vehicle at another dealership. He collected the necessary paperwork to do a credit check. Everything checked out. I put a down payment on the vehicle as it had to be transported from the other dealer. Bryan informed me that the vehicle would be there on Monday and he would call me to keep me updated. He was true to his word. As I didn't have a second driver to drop me off at the dealership, I asked him if he could pick me up at my home. Talk about perfect timing. He arrived within a minute of me getting home and proceeded to take me back to Suburban. As I walked in, the Finance Department was waiting for me. Paperwork completed in record time. Review of the vehicle and OnStar activation done in record time. All said, the total time was about 1 1/2 hours. This was the best experience I had purchasing a new vehicle because my time was valued. Bryan made good conversation also :) Chris G. More
Oil change, tire rotation, and vehicle diagnostics. Your service is always prompt and well done and your prices are more than competitive. We will always use your service for vehicle maintenance. You m Your service is always prompt and well done and your prices are more than competitive. We will always use your service for vehicle maintenance. You might want to check out the Chevy traction controls. Your diagnostics suggested I fix this for $340.00 I went on line and discovered that this braking back up was installed because the Chevy system was not perfect and this feature would help in braking emergency. The comment per my discussion with the on line mechanic influenced me to not do this repair. . More
Maintenance I got in at 7 a.m. (my choice) & was out in 45 min. Oil change, Tire rotate, & a recall fix. I like my 2015 pickup & the Dealer has treated me ver I got in at 7 a.m. (my choice) & was out in 45 min. Oil change, Tire rotate, & a recall fix. I like my 2015 pickup & the Dealer has treated me very good. Service dept. was very nice & easy to deal with. I remember Michell Russ was a sweetheart, very nice, no BS & very nice. Good experience, going to buy another Truck this year & I ma going to check with Suburban first. More
oil change and body shop est oil change was very fast and did not try sell any other services. my wife then went to body shop to check on getting a scratch fixed. they gave her t oil change was very fast and did not try sell any other services. my wife then went to body shop to check on getting a scratch fixed. they gave her the number and said you maybe be able to do your self by just filling it in with a color match paint that is sold at dealership. I thought that was very nice on them. that would save me about $1000.00 Good job More
Great experience from start to finish! I spent months researching SUVs and narrowed my choice down to the GMC Yukon and Chevy Tahoe. I went to Suburban Chevrolet to look at a 2017 Tahoe I spent months researching SUVs and narrowed my choice down to the GMC Yukon and Chevy Tahoe. I went to Suburban Chevrolet to look at a 2017 Tahoe. Dean Wagnild (Sales) answered all of my questions. Right away I knew I could trust him. We stayed in touch over the next week. After looking at many vehicles on line and seeing a few in person I knew what my decision would be. I called Dean and he gave me an awesome price price on the truck I wanted. In fact, no Chevrolet dealership within 250 miles had as good a price on a similarly equipped 2017 Tahoe LT! One of the managers at Suburban Chevrolet drove my trade in SUV and he gave me a great trade in value on my SUV. He told me he would make it easy for me to buy the new SUV. He did! The finance manager was also great and made the whole process easy. Dean invited me to come back a few days later and he walked me through every feature on the truck. I will only be servicing my Tahoe at Suburban Chevrolet. I will also be sending my family friends there. Suburban Chevrolet truly is a dealer for the people! Roy More
Personable, Helpful, Knowledgeable! Casey, Matt (tiny), Chris took care of us start to finish! We'll be back in a few weeks for a third vehicle. Thank you gentleman. Casey, Matt (tiny), Chris took care of us start to finish! We'll be back in a few weeks for a third vehicle. Thank you gentleman. More
2017 Colorado My experience with my new truck has been very poor. I have tried to get the dealership to fix the noise problem when driving above 60MPH. They are b My experience with my new truck has been very poor. I have tried to get the dealership to fix the noise problem when driving above 60MPH. They are basically telling me that this is the way the truck is and they cannot find any problem with it mechanically. I don't disagree with this statement, but am disappointed that Chevrolet would sell a truck that makes this noise. At this point I feel I am stuck with this truck for the next 3 years of the lease. I will not be buying from Chevrolet again. Regards, Mike Auer More