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Suburban Chevrolet
Eden Prairie, MN
2,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 15, 2017
Service I have been brining my car(s) here for years and never receive anything but the best. I would recommend anyone who needs service to go here. I have been brining my car(s) here for years and never receive anything but the best. I would recommend anyone who needs service to go here. More
by TIM.S.JOHANNSEN
Verified CustomerEmployees Worked With
Jack Yanisch, Jason Wenge
March 15, 2017
First Vehicle Bought At Suburban Chev. I purchased a 2017 Suburban and couldn't be more please with the excellent experience I had with the sales team at Suburban Chevrolet. I would highly I purchased a 2017 Suburban and couldn't be more please with the excellent experience I had with the sales team at Suburban Chevrolet. I would highly recommend this dealership. More
by John from Brooklyn Park
Employees Worked With
Casey in Internet Sales & Steve in Finance., Kirk Fox
March 15, 2017
First time satisfied buyer. The warm, personal touch I received from my salesman, Nick Knutson, made my experience buying my 2017 Impala a very good one. All of my questions we The warm, personal touch I received from my salesman, Nick Knutson, made my experience buying my 2017 Impala a very good one. All of my questions were answered in a friendly and knowledgeable way. There were other dealers I could have gone to - even closer to where I live. But the responsiveness and fair treatment on my deal made the decision to go with Suburban Chev an easy one. More
by Scott in St. Louis Park
Employees Worked With
Nick Knutson
March 14, 2017
2010 Ford Explore Sports Trac Had a great experience with this deal. Guys were straight up and no Sales BS. Very professional and easy to work with.. Alex was great! Thank yo Had a great experience with this deal. Guys were straight up and no Sales BS. Very professional and easy to work with.. Alex was great! Thank you. More
by pbachrach
Employees Worked With
Alex Ziegler
March 14, 2017
New Care with great service We had been car shopping for a while and new exactly what we wanted. After dealing with several dealerships that would straight up lie to us about th We had been car shopping for a while and new exactly what we wanted. After dealing with several dealerships that would straight up lie to us about the cars they had on the lot just to get us in the door. Suburban Chevrolet was honest and had the car on the lot. We arrived and the car was up front ready for us to test drive. We left the same day with the exact car we wanted. Great Honest Dealership- We will be back when looking for our next car! More
by rthenry10
Employees Worked With
Nick- the internet guy
March 14, 2017
New Truck Purchased Nick was great to work with and he answered all of our questions and gave us the time we needed to make a good decision. Nick was great to work with and he answered all of our questions and gave us the time we needed to make a good decision. More
by joshgoedel
Employees Worked With
Nick Kee
March 13, 2017
FREE OIL CHANGE ON NEW TRUCK I was never told I get 2 free oil changes even after I contacted my salesperson to ask. It took 1:20 for the service. I told them I had a low coolant I was never told I get 2 free oil changes even after I contacted my salesperson to ask. It took 1:20 for the service. I told them I had a low coolant light one time just so they would look for any potential problem and I was told to bring it back when the light is on instead of saying they would look it over. I don't know if my DEF was topped off. More
by mepete65
Employees Worked With
Casey
March 12, 2017
Tim in service was great!!! Tim is service was great! He went beyond my expectations. Great follow through in my tire buying experience and install. He saved me a lot of money by Tim is service was great! He went beyond my expectations. Great follow through in my tire buying experience and install. He saved me a lot of money by pointing out purchase opportunities. He also pointed out a way to repair the rims to the service tech instead of directing me toward purchasing new rims. More
by Mbk001
Employees Worked With
Tim the service rep deserves the most credit here!, Harley Baumann
March 10, 2017
They suck 2012 Suburban. Complete brake job @ 63,000 miles. Front end (brakes) have been making noises ever since. Current miles 86,000. Vehicle has been th 2012 Suburban. Complete brake job @ 63,000 miles. Front end (brakes) have been making noises ever since. Current miles 86,000. Vehicle has been there 3 times since. No resolution. Dealt with first service advisor until last visit yesterday. Kept getting run around; saying there was nothing wrong ("ceramic brakes make noises"). Researched issue outside of this service place (where I bought the vehicle); learned exact contradictory explanations. Not to mention I know 3 people with similar vehicles and their brakes don't make noises. Vehicle warranty expired 7 days ago. Demanded to deal with a different service advisor who was very helpful in explanations, but again nothing resolved. And, they were not willing to honor the warranty. Vehicle still makes noises. Suspect that the brake job they did @ 63,000 miles was either bad parts or poorly installed. Complete pain in the xxx. Multiple visits and the problem is still present. $65,000 vehicle purchased at this place and this is the service that they provide. I would highly recommend avoiding this place for either purchase or service. They suck. As an aside, while sitting in the waiting area. An elderly gentleman was also waiting for his repair. I don't know what was wrong with his vehicle. The service advisor comes back, chit chats with another waiting customer and then goes to the vehicle owner. He states, "there is nothing wrong" and leaves. The customer just shook his head. Quite obviously, his problem wasn't fixed either. They suck. I will never buy a vehicle from this place again. Never. More
by Unhappy Customer
Employees Worked With
Service department. 1st guy horrific. 2nd guy real, but still nothing done.
March 10, 2017
Another excellent visit to Suburban Chevrolet As always, I was promptly taken care of at Suburban Chevrolet. Bill (Sobania) confirmed my scheduled services and noted that I was over due on a requ As always, I was promptly taken care of at Suburban Chevrolet. Bill (Sobania) confirmed my scheduled services and noted that I was over due on a required maintenance item. Although I was waiting for my car and had limited time, they prioritized my work and got me out the door earlier than expected. The waiting area is clean and had adequate seating. I'll be back! More
by KDH
Employees Worked With
Bill Sobania
