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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

April 11, 2023

Jack, Mark, Steve, & Matt were very helpful, answered all our questions, & made it easy to get the vehicle that we wanted. We appreciated their knowledge, courtesy, & professionalism. More

by DaleLyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Matt Hayes, Steve Beech, Mark Thompson
April 07, 2023

The finance and credit department here has always been courteous and helpful, and returned my emails promptly! More

by CBA Chanhassen
Recommend Dealer
Yes
Employees Worked With
Kris Landaeta
April 05, 2023

Jack has excellent customer service and made sure that he kept me informed throughout the whole process. I flew in from Texas and Jack picked me up from the airport, cool guy that took great care of me throu More

by Vincent_manning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Steve Beech
Apr 08, 2023 -

Suburban Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2023

We walked into the dealership and were immediately greeted by Jack. He was very helpful and knowledgeable. We were working on a tight timeline and both Jack and Mark were sensitive to that and work More

by tigershum567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Mark Thompson
Apr 07, 2023 -

Suburban Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2023

Courtesy, knowledge, and professionalism have always been present when we have worked with Suburban Chevrolet. More

by joy22355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 07, 2023 -

Suburban Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2023

Jack Yanisch, Matt Hayes, and Billy Belanger were great to work with. I came in without an appointment and they wasted no time to get me sitting in cars, talking about the options I wanted in a car, and ge More

by Sarah.scholl590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Matt Hayes, Billy Belanger, Steve Beech, Mark Thompson
Apr 03, 2023 -

Suburban Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

Our experience with Jack was very professional, personable and low pressure. Jack was knowledgeable and great to work with. He showed us all the bells and whistles of our brand new Traverse. Gas ta More

by Swissmiss411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Mar 21, 2023 -

Suburban Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2023

Like the car, but had a couple issues. First, we drove 3.5 hours for a car and the wheels were changed, so the car didn't match the description online. Second, we purchased a car and they More

by abakkegard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Mar 10, 2023 -

Suburban Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2023

Service was incredible. Alyssa helped me from the beginning until the end by sending me updates along the way. More

by Tyler Piotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Feb 04, 2023 -

Suburban Chevrolet responded

Tyler, we're happy you found Alyssa to be so supportive during your experience here at Suburban Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

Made to feel like we didn't matter. Several issues along the way. Payed $700 for all black badging. Someone decided they needed a couple of them more and didn't get installed. Was told More

by reidroth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Yanisch, Steve Beech
Jan 27, 2023 -

Suburban Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 350-6609 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jan 27, 2023 -

reidroth responded

Your absolutely striving to blah blah blah by providing a non working phone number to call. Way to continue the great customer experience!