Suburban Chevrolet
Eden Prairie, MN
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Jack, Mark, Steve, & Matt were very helpful, answered all our questions, & made it easy to get the vehicle that we wanted. We appreciated their knowledge, courtesy, & professionalism. our questions, & made it easy to get the vehicle that we wanted. We appreciated their knowledge, courtesy, & professionalism. More
Jack has excellent customer service and made sure that he kept me informed throughout the whole process. I flew in from Texas and Jack picked me up from the airport, cool guy that took great care of me throu kept me informed throughout the whole process. I flew in from Texas and Jack picked me up from the airport, cool guy that took great care of me throughout the whole deal. More
We walked into the dealership and were immediately greeted by Jack. He was very helpful and knowledgeable. We were working on a tight timeline and both Jack and Mark were sensitive to that and work greeted by Jack. He was very helpful and knowledgeable. We were working on a tight timeline and both Jack and Mark were sensitive to that and worked hard to get us and our new Traverse on the road in record time! More
Jack Yanisch, Matt Hayes, and Billy Belanger were great to work with. I came in without an appointment and they wasted no time to get me sitting in cars, talking about the options I wanted in a car, and ge to work with. I came in without an appointment and they wasted no time to get me sitting in cars, talking about the options I wanted in a car, and get me test driving them. They were very respectful of my time and made the whole process so easy. Mark Thompson and Steve Beech made signing documents as breeze as they had everything prepped and ready to go. Thankful to have worked with this crew! More
Our experience with Jack was very professional, personable and low pressure. Jack was knowledgeable and great to work with. He showed us all the bells and whistles of our brand new Traverse. Gas ta personable and low pressure. Jack was knowledgeable and great to work with. He showed us all the bells and whistles of our brand new Traverse. Gas tank was filled when we drove it off the lot, but we did need to add air to tirees once home, as that was missed, but tire pressure does fluctuate in MN temps. Overall, very satisfied. Would definitely work with Jack again. More
Like the car, but had a couple issues. First, we drove 3.5 hours for a car and the wheels were changed, so the car didn't match the description online. Second, we purchased a car and they First, we drove 3.5 hours for a car and the wheels were changed, so the car didn't match the description online. Second, we purchased a car and they gave it to us totally empty on gas! Figured we would at least get a full tank with our purchase! More
Made to feel like we didn't matter. Several issues along the way. Payed $700 for all black badging. Someone decided they needed a couple of them more and didn't get installed. Was told Several issues along the way. Payed $700 for all black badging. Someone decided they needed a couple of them more and didn't get installed. Was told I needed to order replacement badges. Then they found the missing badges in someone's desk. having issues getting my money back for the second set of badges. Had to drive an hour out of my way to get the original badges put on. Were supposed to put plates on while it was in. After leaving the dealership, realized they never put the plates on. Had to go back. Then Jack doesn't even remember my name. Will never be back!!! More