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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

May 11, 2017

GMC Terrain 30,000 Mile regular Service Michelle Russ was her usual A+ self. She accommodated me in a professional manner and discovered an issue that was immediately remedied. She and Bil More

by GPALHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Russ, Bill Sobania
May 12, 2017 -

Suburban Chevrolet responded

We are so happy to hear that Michelle and Bill exceeded your expectations when visiting Suburban Chevrolet. We'll always be here for you and your automotive needs in the future!

May 09, 2017

Best Deal in Town! We had been searching for months for a Toyota Highlander and no one in the Twin Cities had come close to offering what we were looking for. While look More

by MDHamLakeMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
May 09, 2017

Always a great experience , they always go above my expectation. I had some problems with my factory wheels, it's 8 months past my warranty and they found a way to fix it. Str More

by Rick S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
May 10, 2017 -

Suburban Chevrolet responded

Hi Rick, We're so glad to hear that we exceeded your expectations and got you back on the road. We're always here for you and your future automotive needs.

May 09, 2017

new car purchase I had a great experience buying a new malibu hybrid at suburban chevrolet. The salesman was very helpful and I think, very patient with my many phone More

by dkragthorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick knutson
May 09, 2017

Service Experience I could have done without the patronizing reprimand for the 4WD selector set to 'auto' ("well, young lady ...). The service to the vehicle seems to More

by Bill M
Recommend Dealer
No
Employees Worked With
I don't know who I spoke with, Mark Lancman
May 08, 2017

Great Service! Very prompt in getting my vehicle in for service and getting it fixed right the first time. Very courteous personnel that kept me up to date on where More

by DEBN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
May 10, 2017 -

Suburban Chevrolet responded

Thanks for your excelling review! We sincerely appreciate your kind words and hope to see you again soon!

May 08, 2017

Wonderful Experience This dealership really worked with us to figure out what was important to us in our vehicle and they worked to get us the best vehicle for the best pr More

by Kristine Wegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brick, Harley Baumann
May 08, 2017

Awesome Experience I've had an amazing experience purchasing my new Malibu with Jack at Suburban Chevrolet. Jack was quick to act on what my criteria was and could not More

by Connie R in Eagan MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew in finance, Jack Yanisch
May 08, 2017

30K Checkup and Oil Change The employees I talked to were very friendly. However, I was disappointed in the price I had to pay for everything. I appreciate having my car in ti More

by Katz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle M, Russ
May 10, 2017 -

Suburban Chevrolet responded

Hi Michelle, We appreciate your feedback. We hope you will come back to see us again in the future, as we'd love to continue to provide excelling service to you and your vehicle.

May 08, 2017

Service Experience Everyone was super helpful and knowledgeable. Strongly recommend others to service their vehicle with Suburban Chev. I will have all of my vehicles se More

by DDAVENPORT1G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female. Can't remember her name. , Dan Jackson
May 10, 2017 -

Suburban Chevrolet responded

We cannot thank you enough for choosing Suburban Chevrolet - and for your kind review! We take our customer satisfaction seriously and we strive to continue exceeding expectations, and we're glad it shows. We'll always be here for all of your future automotive needs.

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