Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chevrolet
Eden Prairie, MN
2,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,543 reviews
July 08, 2017
Very Pleased I am always pleased with the kindness, prompt, and professional service form the entire team. They really make sure my vehicle is ready for the road. I am always pleased with the kindness, prompt, and professional service form the entire team. They really make sure my vehicle is ready for the road. More
by GPALHAL
Verified CustomerEmployees Worked With
Michelle Russ, Bill Sobania
July 08, 2017
Poorly treaded,Didnt tell me when my car was done, what was I arrive, I had to look for help,no one approach me,I was told Adam would be the service person, after an hour of waiting I ask the cashier,she said m I arrive, I had to look for help,no one approach me,I was told Adam would be the service person, after an hour of waiting I ask the cashier,she said my car was ready, I never saw or met Adam, I was never told that my car was ready, It problaly had been ready less then an hour, it was park outside.I was really upset I would of like to know what services I may of needed next on my car, also I had a few questions I wanted to asks,I have been treated like this before. I did call to report this I spoke to John the manager, he said Adams is a good worker,his mother died a week, ago he is having a bad day,he apogize offer me a free oil change rush me off the phone, then the service manager call me and repeated what he said, he talking with his employee. I REALLY DONT THINK THESE MANAGERS TAKE THIS SERIOUS, SOMETHING LIKE THIS HAS HAPPEN BEFORE WITH ANOTHER ENPLOYEE OF HIS IN SERVICE NAME MICHELLE, SHE WAS AWARE OF WHAT HAPPEN THE OTHER DAY, SHE WAS STANDING THERE AS I WALK BY, IT WAS REPORTED, AGAIN THE SAME MANAGERS RESPONSE WAS SHE HAVING A BAD DAY. I had a OIL CHANGE More
by JOEJAN231
Employees Worked With
When I call I was told Michele, When I came I was told Adam, Reid Willemsen
July 07, 2017
Bought a new battery They found the problem and fixed it! They replaced my dead battery with a new one and used one of my coupons to help with the cost. The service person They found the problem and fixed it! They replaced my dead battery with a new one and used one of my coupons to help with the cost. The service person was very helpful and reassuring. He also looked up my warrenty expiration date for me. More
by RUTHWWW
Employees Worked With
Adam Arrigoni
July 07, 2017
Great Service Great service with a shuttle service to pick you up and drop you off while your vehicle is being fixed. Nothing but good things about my recent visit. Great service with a shuttle service to pick you up and drop you off while your vehicle is being fixed. Nothing but good things about my recent visit. More
by SHOMSHL
Employees Worked With
Jeremy, Reid Willemsen
July 07, 2017
Used SUV This is the 5th vehicle I have purchased from Suburban Chevrolet. I've bought both new and used. I keep going back because I've had nothing but great This is the 5th vehicle I have purchased from Suburban Chevrolet. I've bought both new and used. I keep going back because I've had nothing but great experiences. I feel like I get a fair deal and customer great service. More
by BROOKE.PLAN
Employees Worked With
Harley Baumann
July 07, 2017
Fast and friendly I brought my Silverado in for routine maintenance, oil change, tire rotation, etc. My service advisor Adam, was very friendly. He had a technician co I brought my Silverado in for routine maintenance, oil change, tire rotation, etc. My service advisor Adam, was very friendly. He had a technician come over and talk to me about some concerns I had, and the technician was also friendly, and answered my questions. The maintenance was performed in a very timely fashion. I will bring back my truck for future service/maintenance. More
by halbfishin
Employees Worked With
Adam
July 05, 2017
Salesman They do not rush you and they made me feel comfortable. Quality of the vehicles. Efficient service. Pleasant to work with. Second time doing busin They do not rush you and they made me feel comfortable. Quality of the vehicles. Efficient service. Pleasant to work with. Second time doing business with Suburban Chevrolet. More
by ABURNS1
Employees Worked With
Shane Lynch
July 04, 2017
Another great experience in car buying with this dealership. I've been dealing with this dealership since 1980. Buying vehicles and using the services provided by this company. I've always encountered profession I've been dealing with this dealership since 1980. Buying vehicles and using the services provided by this company. I've always encountered professional service from all parts of the dealership, from the accounting people, service personnel, sales, and front office employees. It is a pleasure doing business with them. More
by PROSATI
Employees Worked With
Jack Yanisch, Mark Lancman
July 04, 2017
Easy to schedule service on line or on the phone Tim was great in finding our minor problem Didn't wIt for the vehicle and Tim called as soon as ready service on line or on the phone Tim was great in finding our minor problem Didn't wIt for the vehicle and Tim called as soon as ready More
by Andy
Employees Worked With
Tim C
July 04, 2017
Pleasant experience purchasing a vehicle. I am 64 yrs old and this has been the most pleasant experience I have had purchasing a vehicle. When I arrived to purchase the truck it was washed, c I am 64 yrs old and this has been the most pleasant experience I have had purchasing a vehicle. When I arrived to purchase the truck it was washed, cleaned, and had a full tank of gas. The paperwork had been done and all the dealership needed was my signature on different pages. The price turned out being $200.00 less than what I was quoted. How many times does that happen? Everyone was very nice and polite. I will definitely visit this dealership the next time I look for a vehicle. Don L. More
by hdavidson1200
Employees Worked With
I believe the other employee I worked with was Mark Lancman., Harley Baumann
