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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

July 19, 2017

AC Noise Did a test drive with one of the mechanics to confirm the AC noise. Found issue and Fixed it! Had to get part from another location so the gave me a More

by JMSALECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jul 21, 2017 -

Suburban Chevrolet responded

Thanks for choosing us!

July 19, 2017

New car lease Jack made my experience very easy. He was very friendly and helpful. He was very knowledgeable about the vehicle I was interested in leasing. I am ve More

by prblount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Jul 21, 2017 -

Suburban Chevrolet responded

Thank you for your business and your review!

July 19, 2017

Thank you, Harley! Thank you, Harley, for your expertise and attentiveness to getting our Equinox for us. It is an ongoing pleasure working with you once more. We More

by MWELLMAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Jul 21, 2017 -

Suburban Chevrolet responded

Thank you for your continued business and taking the time to leave a review!

July 18, 2017

Friendly and knowledgeable Everyone was friendly even people I did not deal with. Harley my salesman was knowledgeable with vehicle I purchased and with extras that I put on. Ha More

by Markgf
Recommend Dealer
Yes
Employees Worked With
Christopher Haeg, Harley Baumann, Mark Lancman
Jul 21, 2017 -

Suburban Chevrolet responded

Thanks for your review!

July 17, 2017

Just in for an oil change and tire rotation The service advisor was the most helpful person we have ever had with the exception of the other fast lane female service advisor. It was not my exper More

by TWINCITIESBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He was very friendly but cannot remember his name.
Jul 31, 2017 -

Suburban Chevrolet responded

My name is Reid Willemsen the Service director at Suburban Chevrolet. I want to apologize for your last visit and would love to discuss the matter further. Please feel free to reach out to me at 952-947-5404.

July 17, 2017

Poor service Had 3 oil changes. 1st oil filter not tight and leaked oil on my garage floor. 2nd fine as far as I know. 3rd left and got most of the way home and ha More

by Pharmdfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Willemsen
Jul 18, 2017 -

Suburban Chevrolet responded

I personally want to thank you for your review. I want to apologize for our quality of work on your previous visits. I would like to talk about your experience's please contact me at your earliest convenience at 952-947-5404.

July 17, 2017

New Car Above and beyond my expectations. Went in looking to look at a used car, left with a brand new 2017. The people, service and facility are top notch. More

by acrutledge24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Herron, Matthew Phyle
Jul 21, 2017 -

Suburban Chevrolet responded

We are glad to hear about your great visit!

July 17, 2017

Great Experience Good Afternoon! After being very frustrated vehicle shopping elsewhere we strolled into your dealership and ran across a vehicle that really caught More

by ryangafner21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick ?
Jul 21, 2017 -

Suburban Chevrolet responded

Thank you for choosing us and thank you for taking the time to leave a review!

July 14, 2017

oil change great service, done quickly. nice lounge area with chairs outside. Greeted immediately when I arrived. I would definitely return if I needed great qui More

by SIAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 21, 2017 -

Suburban Chevrolet responded

Thank you for your review!

July 13, 2017

Good oil change Good overall oil change. Took a while to be spoken to when I arrived even though a lot of people standing around. Took a little bit longer than expe More

by WALZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 21, 2017 -

Suburban Chevrolet responded

Thank you for visiting us. We are sorry to hear that your visit was poor. Reid Willemsen our service manager would be happy to take your call at (877) 209-4165. .

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