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Suburban Chevrolet
Eden Prairie, MN
2,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 22, 2021
It was great, pretty low waiting time and a nice, warm waiting room. I came in to have my vehicle inspected because of a recall and was at the dealership for less than half an hour. waiting room. I came in to have my vehicle inspected because of a recall and was at the dealership for less than half an hour. More
by Dan
Verified CustomerEmployees Worked With
Austin Brandt
January 21, 2021
DO NOT buy from Suburban Chev in Eden Prairie, MN or get your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my car and that part's brand new 2 yr warranty was null and voided after only 4 months because a different warranty ran out sooner. Shady as xxxx over there. PLEASE do not trust these guys with anything. Even talked to the GM and the best he could do was give $200 off on a $1775 repair. How generous after you voided a 2 yr warranty after 4 months. I spoke with both David and Tom and they really didnt seem to care that they were scamming me out of a warranty. Doesnt affect them so why would they? Quality people. Their mechanics even put the part in!! Clearly they dont stand behind their work either. DO NOT TRUST WITH ANYTHING. I will never be buying a Chevy again. I hope corporate sees this so they know how this dealership treats customers. More
by jkohls
Employees Worked With
David Miller
January 21, 2021
Jack was easy to work with and answered our many questions. He was helpful with how the Blazer would perform when we test drove the Blazer. He made sure are phones got setup before we left. Stev questions. He was helpful with how the Blazer would perform when we test drove the Blazer. He made sure are phones got setup before we left. Steve B. was very helpful explaining the financing and leasing options. He was very fast with getting the paper work done and getting us out the door and into the Blazer. More
by jim.herkenhoff
Employees Worked With
Jack Yanisch, Steve Beech
January 20, 2021
I always get great service from Melissa and her team. However I was quoted $150 to diagnose a check engine light which I think is a bit excessive. team. However I was quoted $150 to diagnose a check engine light which I think is a bit excessive. More
by TH
Employees Worked With
Melissa Sauer
January 20, 2021
Everyone at Suburban was great to work with. It was easy to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable. to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable. More
by brian
Employees Worked With
Melissa Sauer, Austin Brandt, Carissa Miller
January 19, 2021
They scheduled me right away and finished the work in a short time. They needed to order parts and they were in on the next business day. short time. They needed to order parts and they were in on the next business day. More
by KMyers
Employees Worked With
Melissa Sauer, Austin Brandt
January 19, 2021
I am very happy with the service l received on my visit yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will cont yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will continue to recommend Suburban Chevy to anyone looking for a new vehicle or maint enance on their vehicles. More
by Dougy fresh
Employees Worked With
Tim Chvala
January 18, 2021
Our buying experience was great, Ben was great to deal with, would recommend doing business at Suburban and deal with Ben. we were happy with response to a small mirror problem also. with, would recommend doing business at Suburban and deal with Ben. we were happy with response to a small mirror problem also. More
by jghegseth
Employees Worked With
Ben Cutts 5 star
January 18, 2021
Very nice and welcoming people when you first come into the dealership. They are right there to make sure you have been helped. Dakota was the person I worked with and he made it work for me to turn in a l the dealership. They are right there to make sure you have been helped. Dakota was the person I worked with and he made it work for me to turn in a lease and buy a new Tahoe. It went very smooth and I had a new vehicle. Financing was also great made me very comfortable with my buying a new Tahoe. More
by Dolphin1953
Employees Worked With
Dakota Otto, Steve Beech, Chris Wiley
January 16, 2021
Needed to figure out why after 5000 miles I needed new tires. They just replaced the tires for free which was expected and completed and done well. tires. They just replaced the tires for free which was expected and completed and done well. More
by Billc
Employees Worked With
Austin Brandt
