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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

August 22, 2017

Exceptional Customer Service The dealership was very friendly and efficient at getting me into a new truck. Shane was the best salesman I have ever dealt with on any vehicle I hav More

by chubn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lynch
Aug 23, 2017 -

Suburban Chevrolet responded

Thank you for the kind words! We are glad you had a great experience and look forward to seeing you again in the future!

August 22, 2017

Great experience Very helpful and went out of their way to make the deal happen. Thanks again and we love are new truck. We will definitely shop there again More

by jarroddawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala
Aug 23, 2017 -

Suburban Chevrolet responded

We're so glad you love your new truck! Thank you for leaving us a positive review, and we look forward to seeing you again in the future.

August 22, 2017

Best dealer and sales personnel across the nation. Best experience I've ever had out of thousands of dealerships across the nation, the best sales people trained professionals and patient and understan More

by JXCarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala
Aug 23, 2017 -

Suburban Chevrolet responded

Mr. Carrillo, I can't say thank you enough for all of your kind words. We're so happy you had a fantastic experience at our dealership, and we look forward to seeing you again in the future!

August 22, 2017

Exceptional Experience Harley did an excellent job of contacting me and keep me inform with all the details of the car I am looking for prior to my time at the dealer withou More

by Romeo M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Harley Baumann
Aug 23, 2017 -

Suburban Chevrolet responded

Romeo, thank you for leaving us this great feedback! We're so happy you had a great experience at our dealership, and we look forward to seeing you again in the future!

August 21, 2017

Stayed to get me set up I came in right before close. Most of the staff had left, but Jack Yanisch stayed to get the car ready and show me all of the features. More

by scatt001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Aug 21, 2017 -

Suburban Chevrolet responded

Thank you so much for taking the time to leave us with this great feedback! We're happy to have Jack on the team, and we're happy to have you as a customer!

August 21, 2017

Long wait for 6am oil change I scheduled a 6am oil change thinking it would possibly be quicker than the average 1 hour oil change in the evening. Although I was the first car, it More

by FAHLONTILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 21, 2017 -

Suburban Chevrolet responded

My name is Reid Willemsen at Suburban Chevrolet. I am the Service Director. I want to personally apologize for your experience. We are working on our process to correct these issues and would like to talk to you in more detail. My phone number is 952-947-5404. Thanks for giving us the opportunity to service your vehicle.

August 21, 2017

Appreciate the Support Our son was leaving for college and due to last minute maintenance issues with his old car, we needed to purchase a car quickly. Jason and everyone a More

by dnemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wenge
Aug 22, 2017 -

Suburban Chevrolet responded

Thank you so much for the positive review! We are always glad to provide fast and efficient sales and service when possible! Thanks for choosing Suburban Chevrolet!

August 21, 2017

Fixed tv screen Jeremy quickly fixed a broken tv. He delivered excellent customer service from start to end. He gave us a loaner suburban which was needed because I h More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 22, 2017 -

Suburban Chevrolet responded

We're happy you had a great experience at Suburban Chevrolet! Thanks for being our customer.

August 18, 2017

Great Experiance buy our car Our Salesman Jack Yanisch is a very likable person and this helps in doing Business with him And Suburban Chev. As i start thinking of the other pe More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Dave Kasper
Aug 21, 2017 -

Suburban Chevrolet responded

We are so glad you had a great experience with us! We look forward to working with you again in the future.

August 18, 2017

No problems I had no problems in this visit. I've had problems in the past, but, this time, everything went perfectly. I particularly appreciated that the work wa More

by ADAMS2
Recommend Dealer
No
Employees Worked With
Not sure of the names of the three people I worked with. I think the last one is named Tim.
Aug 21, 2017 -

Suburban Chevrolet responded

Thank you so much for taking the time to leave us this positive feedback! We are glad we could exceed your expectations this time, especially if we had failed to meet them in the past. We're continually working to strive and improve upon our work for the satisfaction of our customers. If there is anything more we could do, please let us know.

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