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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

August 31, 2017

Excellent and efficient service. Excellent and efficient service. The whole process only took a few hours and everything we discussed was in order. It was a very pleasant experience. More

by Christopher Gondeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Beech, Business Manager, was very efficient. , Harley Baumann
Sep 01, 2017 -

Suburban Chevrolet responded

Thank you for the kind words, Christopher! It is our pleasure to have you as a customer!

August 31, 2017

Suburban Chrevolet Service Department Over all a very good experience. Service was fast and efficient. All of my needs were. All my needs were taken care of. I will recommend Suburban Che More

by MARGIE354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Sep 01, 2017 -

Suburban Chevrolet responded

Thank you for the review, Margie! We are happy we could meet your needs and look forward to seeing you again!

August 30, 2017

Excellent service No pressure from salesman. Let us take our time while looking at cars and discussing in private. Fast financing options. Very friendly. Responded imme More

by JULIEWEILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (Finance), Steve Belzer, Nick Kee
Aug 30, 2017 -

Suburban Chevrolet responded

Thank you for taking the time to leave us this review, Julie! We're happy to have you as part of the Suburban Chevrolet family.

August 30, 2017

Finding the perfect car My husband and son went to Suburban Chevrolet to look at a 2018 Equinox and ended up buying one. Bryan Herron was very knowledgeable and searched for More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Herron
Aug 30, 2017 -

Suburban Chevrolet responded

Thank you for taking the time to leave us this great review, Joyce! We are happy to have you as a customer of Suburban Chevrolet!

August 30, 2017

Shabby Service Our 2014 Silverado started to have transmission issues, vibration and not shifting properly. We took it in to be look at and were told they couldn't More

by SWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Aug 31, 2017 -

Suburban Chevrolet responded

I am terribly sorry that you have had this negative experience in regards to your vehicle and your satisfaction regarding our service to you. I would love to talk to you more in depth regarding this issue. Please reach out to me when you're available at 952.947.5404 Reid Willemsen Service Manager Suburban Chevrolet

August 29, 2017

Quick service on a recall item.. Quick in and out on a recall item. Scheduling was easy and the staff was very friendly. Truck was washed and I was on my way quickly. More

by ERICWERNER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 29, 2017 -

Suburban Chevrolet responded

Thanks for the feedback, Eric! We are happy you had a great experience at the dealership and look forward to seeing you again!

August 29, 2017

Purchased preowned vehicle I had a great experience purchasing my new preowned Chevy and Impala from suburban Chevrole. Dakota was very helpful and made by car buying experie More

by Km65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Corey Minion, Dakota Otto
Aug 29, 2017 -

Suburban Chevrolet responded

Thank you so much for the kind words! We are happy to have you as a customer of Suburban Chevrolet!

August 29, 2017

License plate addition Service center was very helpful. Need to put my new plates on. They also went thru what was left on used vehicle for free oil changes and so on. Ve More

by lundgrenm64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Corey Minion, Dakota Otto
Aug 30, 2017 -

Suburban Chevrolet responded

Thank you for the kind words! We look forward to seeing you again!

August 29, 2017

New truck purchase. I'm always short of time. So I did my research ahead of time and got in and out in just over an hour. This included financing the vehicle. More

by Roadrunner34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Fox, Dave Kasper, Shane Lynch
Aug 30, 2017 -

Suburban Chevrolet responded

We are so happy you chose us and that we could meet your expectations! Thanks for the great review!

August 28, 2017

Great experience at Suburban Chevrolet Seat belt on our 2015 Chevrolet Traverse locked up and I had to cut to get my child removed. They replaced the seat belt under warranty and on a timel More

by SERISGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Anderson
Aug 29, 2017 -

Suburban Chevrolet responded

Thank you for taking the time to leave us a review. We are glad we could be of help in this matter!

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