Suburban Chevrolet

fast efficient, sugguested a way to save money oil change was done quickly I also had an issue with my gas cap, the service tech suggested we just change the cap at $35 rather than do the diagnost oil change was done quickly I also had an issue with my gas cap, the service tech suggested we just change the cap at $35 rather than do the diagnostics which was $165 (I believe he said), stating that the most likely problem was the gasket on the cap. Saved me over $100. More

Buying my 2nd Suburban from Suburban Chev. I really appreciated the way Corey helped me find the Suburban in my range and was offered a fair price for my trade. Everything was fast and effici I really appreciated the way Corey helped me find the Suburban in my range and was offered a fair price for my trade. Everything was fast and efficient. More

Lengthy Oil Change This is our second attempt at giving the service center the benefit of the doubt. First time was an aweful experience with an incredible long wait tim This is our second attempt at giving the service center the benefit of the doubt. First time was an aweful experience with an incredible long wait time and this time ranked right up there. We have always gone to Goodyear for our Oil Changes but given we got two free oil changes and tire rotations with you after purchase of our new Equinox we obviously had to give you a try. The only way we will ever come there again is by dropping off the vehicle and being called to come pick it up. This time we were told an hour for the service. At about an hour my husband thought he saw our vehicle brought to the parking lot but no one called us so he thought he was wrong. After an hour and a half I went to ask the service center where our car was. He said it was just finished and parked on curb out front and he was just going to come and get us. I went to the curb and there was no car. I came back in to ask where my vehicle was and he said he didn't know. He then proceeded to walk the parking lot and found it where my husband had witnessed it being parked 30 minutes prior. Our time is much more valuable then the time your service center seems to apply to it. What I said the first time when it was a 2 1/2 hour time span for an oil change, if you don't have time to take my car stop taking the appointment. More

4th car through Suburban Chev Harley was great to work with again! This is our 4th lease through Harley/Suburban Chev and they have always been great. Highly recommended! Thanks! Harley was great to work with again! This is our 4th lease through Harley/Suburban Chev and they have always been great. Highly recommended! Thanks! More

Great Customer Service and Professionalism! Came in hoping to get in without an appt and was treated as if they expected me with a warm welcome! and Professionalism! Came in hoping to get in without an appt and was treated as if they expected me with a warm welcome! More

oil change and rotation of tires Most everything was great, but I got the car back dirty. Other dealers at least wash the cars----not happy! Your employees were helpful and friendly Most everything was great, but I got the car back dirty. Other dealers at least wash the cars----not happy! Your employees were helpful and friendly. More

Great new SUV buying experience at Suburban Chevrolet My new SUV buying experience could not have been better. I was not sure what I wanted when I walked through the door, and had been to 4 other dealersh My new SUV buying experience could not have been better. I was not sure what I wanted when I walked through the door, and had been to 4 other dealerships, looking for the best vehicle for me at the best price. Suburban Chevrolet not only gave me the best deal I could find, they found the exact car I wanted and did not have to settle. Shane Lynch is the salesperon for you, he delivered knowledge, customer service and a great attitude while getting me the car I wanted. Kirk Fox, the Sales Manager, went out of his way to help me find the right car and all the discounts. I will purchase from Suburban Chevrolet again. I love my 2018 Equinox LT with all the options I was looking for in a car. The parts department is second to none to boot. Why go anywhere else for the total buying and vehicle service experience. Thanks, Jeff More

Outstanding I am not in the greatest credit situation and Matthew went above and beyond to make sure I was in the right vehicle and got me a interest rate I reall I am not in the greatest credit situation and Matthew went above and beyond to make sure I was in the right vehicle and got me a interest rate I really don't even think I deserve. We tried once and really could not find anything that really fit my needs. I spent a lot of Matthew's time and he stayed positive and understood the situation that I was in. He went out found a vehicle that would fit my needs and he made it happen within a week. Pretty painless, respectful and accommodating. I would recommend Suburban Chev to anyone, but more then that Matthew Phyle makes things happen. More

Suburban Chev Stop in to look at the cars not sure at what I wanted Nick Suggest A couple of cars to look at and test drive Them .Nick knows the product answer all Stop in to look at the cars not sure at what I wanted Nick Suggest A couple of cars to look at and test drive Them .Nick knows the product answer all my Question and then some .he made the transaction seam less Still Smiling Keep up the good work More

It was good Fast service less than one hour and good coffee too. The car wash came out good and the interior was kept clean. All in all good job. Fast service less than one hour and good coffee too. The car wash came out good and the interior was kept clean. All in all good job. More