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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

October 16, 2017

Need to execute better Dropped off car at 7:30 in the morning. Got a call to pick up car at 3:45. When I got to the dealership it wasn't ready and I had to wait 30 mins. Man More

by JON.MICHELIZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Haeg, Jason Wenge
Oct 18, 2017 -

Suburban Chevrolet responded

Thank you for bringing this issue to our attention, Jon. We apologize for any inconvenience this issue caused you. It is always our goal for all of our customers to leave our dealership happy. If you could, please reach out to us at 952.947.5404 to discuss this matter in more detail. Thank you, Reid Willemsen Service Manager

October 15, 2017

Experience It was a pleasure working with jack. I don’t live in the area but they were very helpful this will be the dealership I will be getting service from th More

by Josiewilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Haeg, Jack Yanisch
Oct 16, 2017 -

Suburban Chevrolet responded

Thank you so much for this awesome feedback, Josie! We're very happy to have you as a customer at Suburban Chevrolet!

October 14, 2017

Poor service Unable to make new key with a remote after I had placed several calls arranging this and drove to the dealership to get it made. More

by MBMAKRES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
billy
Oct 16, 2017 -

Suburban Chevrolet responded

Thank you for your important feedback. We'd love to talk with you further about your experience. Please give us a call at 952.947.5404.

October 13, 2017

No pressure help Jason was extremely helpful and didn't try to "sell" me on something I didn't want. We found the right car at the right price with no hassles. More

by Tom1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wenge
Oct 13, 2017 -

Suburban Chevrolet responded

We are so happy to hear that your experience at Suburban Chevrolet was above and beyond for your expectations. We'd love to have you back anytime!

October 13, 2017

Service on my 2008 Duramax. Steve and Billy in service are g The guy at service desk explain everything very well and I’m convinced they actually care about me as a person. I trust them even after spending $8000 More

by rkramer1317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy at service desk. Steve Belzer at service desk. , Patrick Mahony
Oct 16, 2017 -

Suburban Chevrolet responded

Thank you for your feedback! We're happy to have you as a customer at Suburban Chevrolet!

October 11, 2017

Excellent service It was a pleasure working with Jack throughout the whole process. He is very easy to work with, and would recommend him to everyone. Thank you Jack More

by SHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Oct 12, 2017 -

Suburban Chevrolet responded

We appreciate your business and your kind review! We'd love to have you back anytime.

October 11, 2017

Great Experience Gene was great to work with, the smoothest car buying experience I've ever had. I would highly recommend this dealership to anyone looking to buy. More

by Benjamin Grahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Phyle, Gene Leppala
Oct 12, 2017 -

Suburban Chevrolet responded

We appreciate your kind words! We strive to make every customer purchase experience in a great one -- and we're glad it shows!

October 10, 2017

Relatively Painless. I've been buying cars for almost 50 years, and this was one of my most pleasant purchase experiences. Mr. Said was pleasant, helpful, informative, and More

by BurbFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson, Mahad Said
Oct 11, 2017 -

Suburban Chevrolet responded

That's quite the statement!! We appreciate your kind words and hope to have you back for many years to come!

October 09, 2017

So easy to buy a car I just bought my 4th (yes 4th) car from Jack and it is always a pleasure to work with him! He always recognizes us when we walk through the door and h More

by KikiD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Oct 10, 2017 -

Suburban Chevrolet responded

We appreciated your continued business with Jack and Suburban Chevrolet! We look forward to seeing you for many years to come!

October 08, 2017

Blessing of a Lifetime! I'm absolutely grateful for my experience at Suburban Chevrolet Eden Prairie. This dealership has experienced, intellectual, business minded yet sympa More

by Kimanichan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahad Said
Oct 09, 2017 -

Suburban Chevrolet responded

We are so thrilled to hear your experience at Suburban Chevrolet was an excelling one!! We'd love to have you and your Chevy back anytime.

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