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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

October 27, 2017

Oil change and warranty work on lane assist Shuttle service was convenient and timely. The lane assist is now working as designed. All was covered under warranty so I had no out of pocket cost More

by skerzman34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 31, 2017 -

Suburban Chevrolet responded

Thank you for your review. We look forward to seeing you again!

October 26, 2017

Oil change Service was fine, first they had trouble locating my appt in the computer system? A note should pop up that we purchased our tires from you so the rot More

by RDAMIANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Oct 27, 2017 -

Suburban Chevrolet responded

We are very sorry to hear about your experience. A positive customer experience is our number one priority. Please reach out to us at 952.947.5404 to discuss this matter in more detail. Thank you, Reid Willemsen Service Manager

October 24, 2017

Purchasing company trucks I've dealt with Dean at Suburban Chevrolet to purchase two company work vehicles. He was great. He did what ever was needed to make the transaction More

by Scott Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Wagnild
Oct 27, 2017 -

Suburban Chevrolet responded

Scott, thank you for the kind words and feedback. We are happy we could assist you in meeting your vehicular needs!

October 23, 2017

FUN with Jason Jason is awesome!!! Came through for me like no other. Would highly recommend! Great experience will definitely return next time I need to purchase a More

by Kylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wenge
Oct 23, 2017 -

Suburban Chevrolet responded

Kylie, thank you for your review and recommendation! We look forward to having you back!

October 23, 2017

Amazing service No pressure, informative, EASY!! From the moment I made my choice to walking out the door was about an hour! Very happy customer with no regrets More

by Janice Philipsek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Oct 23, 2017 -

Suburban Chevrolet responded

Thank you so much for your kind words, Janice! We are happy to have you as part of the Suburban Chevrolet family!

October 23, 2017

Great Service Tim was extremely helpful in breaking down the issues with my car, and super easy to work with! He made it clear to me what I needed to get fixed righ More

by CHRIS.HALL221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 23, 2017 -

Suburban Chevrolet responded

Thank you so much for your review, Chris! We are happy we could be of service!

October 23, 2017

Excellent customer service Low pressure sale. I have been a Chevy guy forever, and bought 2 cars through Suburban Chex. Good people and excellent service. I would recommend them More

by RON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Phyle, Dariel Washington
Oct 24, 2017 -

Suburban Chevrolet responded

We appreciate the review and the recommendation! We look forward to seeing you again!

October 23, 2017

Bad experience Salesaman was too busy delivering what he referred to as a new vehicle,so he didn’t have time to wait while I wrote a check for the purchase of a New More

by mn55ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Baumann
Oct 24, 2017 -

Suburban Chevrolet responded

Thank you for bringing this issue to our attention. We apologize for any inconvenience this issue caused you. It is always our goal for all of our customers to leave our dealership happy. If you could, please reach out to us at (612) 351-1684 to discuss this matter in more detail. Thank you, John Peifer General Manager

October 23, 2017

Very happy with service I was totally satisfied with my visit. It was all done in a timely manner. I would recommend your dealership to other people as well. More

by BROCKCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Oct 24, 2017 -

Suburban Chevrolet responded

We appreciate the kind words and the feedback! Thanks for being a part of the Suburban Chevrolet family!

October 20, 2017

Awesome Thanks to all the guys that helped me get the rotors done on my car. And the sales guy that was awesome! Also to the guy that recommended that I see a More

by jwick0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve , Gene Leppala
Oct 23, 2017 -

Suburban Chevrolet responded

Thank you so much for this great feedback! We look forward to seeing you again!

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