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Suburban Chevrolet

Eden Prairie, MN

4.7
2,544 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,544 reviews

November 21, 2017

Great customer service This was our first visit to Suburban. We were met by Adam Arrigoni who skillfully wrote up the service order. The work was done in slightly more than More

by JUDYTEIGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arrigoni, cashier, Shane Lynch
Nov 27, 2017 -

Suburban Chevrolet responded

Judy, we are humbled by your kind words and certainly look forward to having the chance to work with you more in the future! Thank you.

November 21, 2017

Water pump replacement , coolant system flush. Job done quicker than expected. Only negative on the quality was the tech didn't wipe the anti-freeze off the front of the e More

by MLANGEMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Willman, Sr
Nov 27, 2017 -

Suburban Chevrolet responded

Thank you for your review! We apologize that the vehicle was not cleaned properly after the service and hope you give us another chance to impress you should any future problems arise! Have a wonderful day!

November 17, 2017

Car buying experience Very fine help. Pleasure working with both Shane and Gene. Went in just to look at what was available and ended up leaving with a gem. More

by Cruzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala, Shane Lynch
Nov 17, 2017 -

Suburban Chevrolet responded

Thank you for choosing us for your vehicular needs and thank you for your review! We hope to see you again!

November 17, 2017

Sales guy Alex Z. and Sales Manager Chris H. are deceitful If you want to be lied to, degraded, and taken advantage of then Alex Ziegler and Chris Haeg are the sales associates to go to. Had a horrible experie More

by Nee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris haeg, Alex Ziegler
Nov 21, 2017 -

Suburban Chevrolet responded

Nee, Thanks for the feedback. Chris and Alex are no longer with the company. I was happy to make it right for you. Hope to earn your business in the future. Sincerely, Eddie Rediske GSM Suburban Chevrolet

November 15, 2017

Flexible and Prompt Called to move my service date to the same day that I called and Tim able to help me through everything smoothly and easily with much hassle. Thanks. More

by Romeo M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, . .
Nov 17, 2017 -

Suburban Chevrolet responded

Romeo, thanks for your feedback and review! We're always happy to work with you.

November 15, 2017

A+ We will use them for our next purchase! From the moment I called to the time that I met with Jack and Shane everything went smooth. They worked hard to get me what I wanted at a price that More

by Melissa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Shane Lynch
Nov 17, 2017 -

Suburban Chevrolet responded

Thank you for your kind words, Melissa! We're happy we could help!

November 15, 2017

They were a pleasure doing business with . I found them very professional in the way they treated me as a customer. They did their best to get me into a car of my choice. More

by lmfreitag
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lynch
Nov 17, 2017 -

Suburban Chevrolet responded

Thank you so much for your review. We look forward to seeing you again!

November 14, 2017

enjoyable experience Mahad made my experience relaxing and enjoyable. He gave us his undivided attention from start to finish. He listened to what I was looking for and More

by patriciahammonds18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahad Said
Nov 15, 2017 -

Suburban Chevrolet responded

Patricia, it is our absolute pleasure, and we are ecstatic that you love your vehicle! Thank you for your review!

November 14, 2017

Tires I was very disappointed that I was told you price match but when asked to price match to Walmart I was told no. Could have saved 200. The staff was ve More

by RCLARK0314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 15, 2017 -

Suburban Chevrolet responded

Although I am happy to hear that the staff was great, I am sorry that you had a bad experience regarding the price of our services. We do strive to have the best prices and best service around. Please give us a call so we can discuss your visit!

November 14, 2017

Goofy Keys Thank you for taking our vehicle in so quickly and making every effort to diagnose our starting issues. So far your diagnosis has kept this car starti More

by PETEMEGA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy!
Nov 15, 2017 -

Suburban Chevrolet responded

Thank you for your review! We are always happy to be of service and are sincerely glad we could help alleviate the issue!

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