Suburban Chevrolet

Good dealer, but not as responsive as I would like I was very happy when they went out and helped me search for the truck I wanted, they were the only dealer in the area that actually wanted to help fi I was very happy when they went out and helped me search for the truck I wanted, they were the only dealer in the area that actually wanted to help find a truck for me, the other dealers just wanted me to settle for their existing inventory. But, I felt they could have done better with their responses and follow up calls/emails once I picked them as my dealer. I felt that I had to make a lot of calls to the dealer to get status updates on the truck when they said they would call me back, and the process was rather lengthy. More

Great timing Had the truck I was looking for and the process was simple and very easy! This is my 5th vehicle bought here. I will continue buying here! Had the truck I was looking for and the process was simple and very easy! This is my 5th vehicle bought here. I will continue buying here! More

I found what I was looking for! I went in looking and went home with the car I have always wanted! Corey was helpful and while the original cast wasn't there he found the perfect fi I went in looking and went home with the car I have always wanted! Corey was helpful and while the original cast wasn't there he found the perfect fit! Thank you More

Happy I am very happy with suburban Chev, they take good care of me , I will be back for my next service appointment very very soon I am very happy with suburban Chev, they take good care of me , I will be back for my next service appointment very very soon More

Awesome Experience The whole buying process was great. Everyone was super friendly and easy to work with. I will return to this dealership for my next car purchase. The whole buying process was great. Everyone was super friendly and easy to work with. I will return to this dealership for my next car purchase. More

One of the Best Car Buying Experiences I've Ever Had I purchase a used truck about every two years or so and this is the first time I've looked as far away from my home as I did. I spotted a vehicle at I purchase a used truck about every two years or so and this is the first time I've looked as far away from my home as I did. I spotted a vehicle at Suburban Chevrolet (Eden Prairie, MN) which was about 3 - 4 hours away. They were diligent about setting up a meeting time to meet with me and were prepared to let me know if the vehicle was purchased prior to my leaving. Shane was my salesman and was simply a very easy person to work with. There was nothing pushy about the entire deal. He was available to answer whatever questions I had. During the negotiating process he and Eddie were extremely flexible in coming to an agreement on value. I really appreciated the fact that they knew I had traveled some distance and were not black and white on the numbers, but were flexible and so good to work with. I can't say enough about the experience. I've had a number of experiences with dealerships and this, by far, ranks into the top 5 if not right at the top. Great job! I will definitely be looking to see what is on Suburban Chevrolet's lot when I'm in the market for a new truck again. More

Awesome! My needs were met in a timely matter! My advisor awnsered my questions and helped me set up an apt right when he heard my concern, he didn't hesitate! My needs were met in a timely matter! My advisor awnsered my questions and helped me set up an apt right when he heard my concern, he didn't hesitate! I was greeted right away! Overall a very good experience! More

Great buying experience Suburban was the fourth car dealership I visited to find the car I wanted to buy. Those dealerships were only interested in selling me a car from the Suburban was the fourth car dealership I visited to find the car I wanted to buy. Those dealerships were only interested in selling me a car from their current inventory. Ben was the only salesman I talked to that took the time to locate the exact car I wanted and the car was at the dealership in a few days for me to drive. I was satisfied with the price and the discount he found for me. When I came to pick up the car, he had the car ready for me and showed me how the various features worked. I will definitely pass his name onto friends looking for a vehicle. More

Warranty heater service Well taken care of for this warranty service on my 2014 Chevy Volt. The Shuttle to and from work makes service at this dealer very convenient. Well taken care of for this warranty service on my 2014 Chevy Volt. The Shuttle to and from work makes service at this dealer very convenient. More

Great customer service. From the first time we walked in the door everyone was very helpful and made sure all of our questions were answered. They definitely went above and b From the first time we walked in the door everyone was very helpful and made sure all of our questions were answered. They definitely went above and beyond in customer service. More