
Suburban Chevrolet
Eden Prairie, MN
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Professional, Timely I set up my appt through the myChevy app. Basic service, oil change/tire rotation. Check-in and check-out process were a bit slow. That being said, th I set up my appt through the myChevy app. Basic service, oil change/tire rotation. Check-in and check-out process were a bit slow. That being said, they were super busy which is good for business I guess. A msg stating my vehicle was complete would have been nice and probably would have sped up my day as I dropped my vehicle off and ran a few errands, but returned unsure if my vehicle was done. Overall, good experience. Courteous staff. More
Service and new tires Tim helped me select new tires and we also had regular maintenance completed oll in one day. Car was ready as expected at 6PM. Tim called at 3PM to le Tim helped me select new tires and we also had regular maintenance completed oll in one day. Car was ready as expected at 6PM. Tim called at 3PM to let me know. More
Oil change and TPMS system reset. Bought new takeoff rims and tires from a seller. The rims were 2017 GM rims but the truck did not recognize the sensors. When I had my oil changed rec Bought new takeoff rims and tires from a seller. The rims were 2017 GM rims but the truck did not recognize the sensors. When I had my oil changed recently the service guys reset the TPMS without charge. I was pleasantly suprised, thinking this would be a charge item. More
Fast and friendly service . Used coupon which made the service a reasonable price. I would recommend Suburban Chevrolet to anyone who asked my opinion. Thanks. . Used coupon which made the service a reasonable price. I would recommend Suburban Chevrolet to anyone who asked my opinion. Thanks. More

Wonderful They worked with me to get the car I wanted! Jack had wonderful customer service and was very friendly! Everything was very smooth! Would buy again! They worked with me to get the car I wanted! Jack had wonderful customer service and was very friendly! Everything was very smooth! Would buy again! More
Oil change took 2 hours I was at the dealership early for an oil change and was told it should not take too long. I was thinking it would be 30min max. It took over 2 hours I was at the dealership early for an oil change and was told it should not take too long. I was thinking it would be 30min max. It took over 2 hours to get my car back from an oil change. I was a bit disappointed as I had plenty of things to do that day. This is very poor and hence my poor rating. More
Excellent Everything was excellent with my experience at the dealership. Harley found us the car we were looking for and was very knowledgable in helping to set Everything was excellent with my experience at the dealership. Harley found us the car we were looking for and was very knowledgable in helping to setup the options that were available on our smart phone More
Suburban Chevrolet Rocks Suburban Chevrolet is a great dealership with friendly & knowledgeable sales & finance employees. They make the car burying experience easy & fun whi Suburban Chevrolet is a great dealership with friendly & knowledgeable sales & finance employees. They make the car burying experience easy & fun while also providing great pricing. More
Brake repair and oil change I had the most excellent service! Was treated kindly and my vehicle was repaired in good time! All of my concerns were addressed and questions answere I had the most excellent service! Was treated kindly and my vehicle was repaired in good time! All of my concerns were addressed and questions answered. More
Purchase of Vehicle -- Ease of Process It was an overall positive experience. Thanks for making the process not stressful. I was able to maneuver through the steps fairly swiftly. Tha It was an overall positive experience. Thanks for making the process not stressful. I was able to maneuver through the steps fairly swiftly. Thanks to the team at Suburban. More