Suburban Chevrolet

Great help and honesty in the Service Dept Merry Christmas and a Happy New Year to whomever reads this. Don't like being forced to write a review in order to rate the service of this dealer. Merry Christmas and a Happy New Year to whomever reads this. Don't like being forced to write a review in order to rate the service of this dealer. Whomever is developing these surveys, get real, More

New Car Leasing - 2018 Equinox We know from past experience that Suburban Chevrolet has excellent service, and friendly, knowledgeable staff. When we stopped in, we were so impre We know from past experience that Suburban Chevrolet has excellent service, and friendly, knowledgeable staff. When we stopped in, we were so impressed with the presentation of the new 2018 Equinox, that we couldn't resist leasing one. We will absolutely return to Suburban for service and our next lease. More

Fiat 500 Sport just like new! The day I picked up my 2012 Fiat 500 Sport there was an unfortunate accident going through the car wash and the fuel door was broken off. A part need The day I picked up my 2012 Fiat 500 Sport there was an unfortunate accident going through the car wash and the fuel door was broken off. A part needed to be ordered, and it took a while. The service folks completed that and took care of a warning light that was on that I at first did not recognize. Both concerns were addressed and completely alleviated. Even though my purchase if of a 2012, it is like a new car with excellent paint and only 31,200 miles on it. I would recommend this dealership to anyone looking for a new or used car. More

Very attentive and personal service Had to leave my car for a few days while parts were on order. They took care of me with alternate transportation, and finished on the day it was promi Had to leave my car for a few days while parts were on order. They took care of me with alternate transportation, and finished on the day it was promised. Couldn't have gone any smoother. More

Very Happy I brought my vehicle into Suburban on short notice. I described the issue I was having. Within a short period of time I received a phone call from B I brought my vehicle into Suburban on short notice. I described the issue I was having. Within a short period of time I received a phone call from Billy describing in detail what was happening and wrong with my vehicle. He provided me with a quote and accurate timetable for expected repairs along with the option to have a loaner vehicle to use. The repairs were done to my complete satisfaction and met all time schedules. I had two updates during the repair period just to keep me up to date. I was very happy with the communication and the overall service that Billy provided. He's the best! More

Recent Purchase All in all a pretty good experience. Bryan was the guy I spoke with about a used car on their lot. Looked at it and drove it twice. Did a little di All in all a pretty good experience. Bryan was the guy I spoke with about a used car on their lot. Looked at it and drove it twice. Did a little dickering of the price and that went well also. They agreed to take care of a repair I noticed. The only thing that was a little frustrating was the time it took to get out of there. From the time we had agreed on the price to the time I drove out was approx. 90 Minutes, And I had my own financing when I walked in the door to begin with. What's with that? More

Outstanding Experience We just purchased a new 2017 Tahoe. The sales experience was seamless, professional, and NOT pushy. It was a lot of fun to buy the vehicle and have ou We just purchased a new 2017 Tahoe. The sales experience was seamless, professional, and NOT pushy. It was a lot of fun to buy the vehicle and have our salesperson, Ben, thoroughly explain everything with our new car. We would highly recommend this dealership. Thanks Ben, Steve, and Matt! More

Great Place to buy a New Car Eddie and Dakota were great to deal with when we went to purchase our new Chevy Bolt. They were very personable and friendly. They made sure we were c Eddie and Dakota were great to deal with when we went to purchase our new Chevy Bolt. They were very personable and friendly. They made sure we were comfortable and kept us informed at every step in the process. We couldn't be happier with our new car and the price was better than elsewhere. I highly recommend Suburban Chevrolet. Ask for Eddie and Dakota. More

New battery Brought my car in to drop off. I was told a new battery could be installed in one hour. I waited and was out in one hour. Brought my car in to drop off. I was told a new battery could be installed in one hour. I waited and was out in one hour. More

Professional, Timely I set up my appt through the myChevy app. Basic service, oil change/tire rotation. Check-in and check-out process were a bit slow. That being said, th I set up my appt through the myChevy app. Basic service, oil change/tire rotation. Check-in and check-out process were a bit slow. That being said, they were super busy which is good for business I guess. A msg stating my vehicle was complete would have been nice and probably would have sped up my day as I dropped my vehicle off and ran a few errands, but returned unsure if my vehicle was done. Overall, good experience. Courteous staff. More