
Suburban Chevrolet
Eden Prairie, MN
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Great Dealership First class experience. Sales Consultant Gene Leppala was a pleasure to deal with. Very upfront dealership with everyone making sure all discounts wer First class experience. Sales Consultant Gene Leppala was a pleasure to deal with. Very upfront dealership with everyone making sure all discounts were applied and that it was a fair deal. I would highly recommend this dealership. More
Above and beyond I live out of state and they were extremely helpful with getting me information for the car and car insurance. They even shipped me my plates! I live out of state and they were extremely helpful with getting me information for the car and car insurance. They even shipped me my plates! More
Patrick shared his meal with me. I showed up an hour early and still in and out in 2 hours. No haggling of price. No high pressure techniques. Patrick even shared his lunch (Culvers) I showed up an hour early and still in and out in 2 hours. No haggling of price. No high pressure techniques. Patrick even shared his lunch (Culvers) with me. I thoroughly enjoyed visiting with John Peifer about EV's. More
Appointment I made an appointment for 9:00 am. I was there on time. I wanted to wait but I was told that it would probably be at least 2 hours before they could b I made an appointment for 9:00 am. I was there on time. I wanted to wait but I was told that it would probably be at least 2 hours before they could bet to it. I got a call 4 hours later and was told they probably couldn't get to my truck until the next day. I didn't get my truck back until the next afternoon. I don't trust your appointment system one bit. More
The Sales Person Lied The specific sales person I dealt with (Gene Leppala) intentionally misled me during the sale. I requested a certain deal and he went to go 'talk to h The specific sales person I dealt with (Gene Leppala) intentionally misled me during the sale. I requested a certain deal and he went to go 'talk to his manager'. When he came back he acted as if I got the deal I requested, but it was only later that I realized that I actually got no deal. Unfortunately, by that point I was so drained that I just went with it. However, because he lied to me I will never recommend Suburban Chevrolet to anyone, and I will actively warn people to avoid the dealership. More
Not honoring Maintenance Plan My wife and I purchased a 2015 Tahoe with just over 22,000 miles on it. As you can imagine, we paid an arm and leg for it - more than $50,000. With th My wife and I purchased a 2015 Tahoe with just over 22,000 miles on it. As you can imagine, we paid an arm and leg for it - more than $50,000. With this purchase came a 2-year or 24,000 mile maintenance plan where our oil changes, tire rotations, check-ups are free for either 2 years or the 24,000 miles. When we recently attempted to use this, my wife was repeatedly told "that's not what the computer says." Bear in mind she has a copy of the signed contract in her hand. Yet they continue to make her feel terrible and only offer "that's not what the computer says." Why bother with a business that treats people this way. Thinking from a larger perspective, why would argue with an customer over a $50 service appointment after they have made a $50,000 purchase. So many things wrong with this... More
Smooth and easy I found the staff at Suburban Chevrolet to be very knowledgeable and pleasant to work with. Starting with Patrick Mahony who is the person I talked to I found the staff at Suburban Chevrolet to be very knowledgeable and pleasant to work with. Starting with Patrick Mahony who is the person I talked to on the phone and met and he was very good throughout the purchase process. Patrick then Introduced Kirk Fox the Sales Manager and Corvette expert to me to answer to all of my questions which were many. Kirk then had Mark Thompson talk with me to answer any finance questions and llhe is a real professional that is pleasant to work with. I have a new Corvette sitting in my garage and I could not be happier. I would recommend Suburban Chevrolet to anyone looking to purchase a car. More
Great experience. Dean made my purchase my most pleasurable one. He was very professional, knowledgeable, and responsive. When I left I felt that I was treated very f Dean made my purchase my most pleasurable one. He was very professional, knowledgeable, and responsive. When I left I felt that I was treated very fair. Great experience. More

Easy to buy and a good price Found a car on Autotrader they had listed and the price was good. Jack Yanisch took care of all the arrangements (including a not-so-valuable trade-i Found a car on Autotrader they had listed and the price was good. Jack Yanisch took care of all the arrangements (including a not-so-valuable trade-in) and has us out in the new vehicle with minimal hassles More
Thank you! Oil change, tire rotation and checked brakes...easy drop-off and pick-up even on a busy Saturday afternoon. Thank you for washing the Tahoe as well! Oil change, tire rotation and checked brakes...easy drop-off and pick-up even on a busy Saturday afternoon. Thank you for washing the Tahoe as well! More