Suburban Chevrolet

Bryan Herron made it a Great Experience I went into Suburban Chevrolet with an eye on a couple of cars I saw online looking for a work/winter car. It was about an hour drive so after a quic I went into Suburban Chevrolet with an eye on a couple of cars I saw online looking for a work/winter car. It was about an hour drive so after a quick trip to the restroom I was quickly linked up with a sales representative. I was expecting the usual used car salesman experience however I was lucky and was assisted by Bryan Herron. Bryan was straight forward and quick to get vehicles ready to test drive. The first used vehicle I drove was not what I expected and showed the neglect the previous owners had put it through. Bryan did not try to pressure me into a vehicle I did not want but just got another ready to go. After the test drive I suppose I could have haggled on the price but the vehicle was priced fairly and it was just before Christmas so I thought "what the xxxx" and after all Bryan was making this a good experience. After purchasing the car I found the factory tire inflation device missing. One phone call and that was it, Bryan again was all over it and made sure a new one was mailed to me in short order. I am not sure how the other salespeople are as Suburban but if you shop there and work with Bryan Herron I am certain you will have a positive experience. More

Very Satisfied Customer We enjoyed a very professional experience purchasing our 2017 Impala thru Jack Yanisch. Once the paper work was completed we sat in the car where Jac We enjoyed a very professional experience purchasing our 2017 Impala thru Jack Yanisch. Once the paper work was completed we sat in the car where Jack thourghly explained all the vehilcles operations with his sucessful years of experience. More

A delighted customer Jack was knowledgeable and professional. He answered all my questions and tailored his approach to meet my needs. This was very helpful and resulted i Jack was knowledgeable and professional. He answered all my questions and tailored his approach to meet my needs. This was very helpful and resulted in an efficient process. I would certainly work with Jack again in the future. More

THE car for me! Jack and the whole team made the process super easy and efficient. They took good care of me. Jack and Steve are very knowledgeable and passionate. Jack and the whole team made the process super easy and efficient. They took good care of me. Jack and Steve are very knowledgeable and passionate. More

Services, quoted one price, got a different one. Unless your car is under warranty DO NOT go there. They will be more expensive than anyone else around. We only needed an interior cabin blower repla Unless your car is under warranty DO NOT go there. They will be more expensive than anyone else around. We only needed an interior cabin blower replaced, well it's actually a replacement of a replacement they already did a few years ago. We were quoted $275, dropped off the car in a snow storm (because they said then they can work on it through out the day if there were cancellation), then was told the work would be $700. $130 for diagnosing (which is ridiculous seeing as we already knew the issue since it's the exact same as before), $200 for the part. They worked on it for 2-3 hours, so their workers must be paid very very well. They gave us $100 off, but Fire Stone would have done it for less. This is not my only crappy experience with them, but before I was under warranty and therefore needed to go to Chevy. More

Oil Change Love the 27 point inspection! Would recommend everyone get their vehicle serviced at Suburban Chev in Eden Prairie. Tim made me aware of a filter that Love the 27 point inspection! Would recommend everyone get their vehicle serviced at Suburban Chev in Eden Prairie. Tim made me aware of a filter that needed to be replaced. Reed was very friendly. More

Patrick as a car salesman I bought a car for my son through Patrick. He was so understanding of our family situation. It's so great to work with a salesman you can trust ! Than I bought a car for my son through Patrick. He was so understanding of our family situation. It's so great to work with a salesman you can trust ! Thank you Patrick! More

Great service and selection! We worked with Jack to purchase our new car before the year-end deals were complete. He was thorough, knowledgeable and trustworthy. We had to have a We worked with Jack to purchase our new car before the year-end deals were complete. He was thorough, knowledgeable and trustworthy. We had to have a few things completed after the sale, (missing controller, spot on the ceiling) and Jack worked to get them done in a manner that made us feel confident about our new car. More

New 2018 Colorado I rated 4 stars not 5, an old instructor once told me if you rate perfect there is no room for improvement and no one is perfect. I try to live by tha I rated 4 stars not 5, an old instructor once told me if you rate perfect there is no room for improvement and no one is perfect. I try to live by that thought. I found the vehicle on inventory search from Chevy, the unit had most of the features I was looking for. I came in to discuss the truck and ask about adding additional features and we did the deal the same day. I came in the following day to finalize the paperwork, there was a error in communications on the day the truck would be ready and when I came in the following week to pick up the truck it wasn't ready, it took an additional 2 days to finish up. I have had the truck for 5 days now and I am very satisfied with the vehicle. I would recommend the service department and sales department. The accessories added were done very professionally and the truck looks great. Service and sales were very professional. The sales representatives were very professional and showed interest in giving the customer what they wanted. More

Service Review Good service provided from the employee's, and good service on the vehicle. I would recommend the dealership and service to family, friends and collea Good service provided from the employee's, and good service on the vehicle. I would recommend the dealership and service to family, friends and colleagues. More