Suburban Chevrolet

Pleasant experience After a routine oil change being performed at Suburban on my by Chevy Cruze, the service advisor at that time, Adam Arrigoni, advised me that the tec After a routine oil change being performed at Suburban on my by Chevy Cruze, the service advisor at that time, Adam Arrigoni, advised me that the technician doing the oil change had noticed an apparent transmission fluid leak. Adam suggested bringing in the car for further investigation. Two good things happened here: First, the leak was indeed spotted and reported. I doubt that an oil change performed at one of fast oil change joints would have noticed the leak and much less advised as such. Second, the inspection and any subsequent repair on the transmission would be covered under the vehicle warranty. When bringing in the car at Suburban for the transmission investigation the service advisor, Bill Sobania, professionally explained what was going to happen and answered all my questions. I was also given a loaner car. The mechanic replaced a seal and even made an alignment adjustment to the car. What's not to like in what transpired here? More

Professional from start to finish Fast, friendly service. They notified me when my car needed service, called me to set up appt. got me in and out in a timely manner. Fast, friendly service. They notified me when my car needed service, called me to set up appt. got me in and out in a timely manner. More

New Lease Dakota was a solid salesman and we plan on doing business here again. Worked hard to find us the car we wanted for a price we could afford. Dakota was a solid salesman and we plan on doing business here again. Worked hard to find us the car we wanted for a price we could afford. More

Warranty service work on my 2016 suburban Very accommodating people, staff is very attentive and there are extremely customer service oriented. I waited while some warranty service was perfor Very accommodating people, staff is very attentive and there are extremely customer service oriented. I waited while some warranty service was performed. Nice waiting area and they fixed the problem in a timely fashion. More

Mr. William Sobania For beginners, I am not the easiest customer to please. Just ask Tim Chvala and Mr. Sobania.. However, I have had fabulous service for my '13 Sonic. For beginners, I am not the easiest customer to please. Just ask Tim Chvala and Mr. Sobania.. However, I have had fabulous service for my '13 Sonic. All my service work has been under Chevy's B-to-B and 5/100 power train warranty, and all at Suburban Chevy. This included a repair one of those "rare flukes" that inevitably happen in any intricate manufactured product. In a crowded market they are deserving of your business. More

used 2017 Cruz purchase I paid cash for this Cruz. Very smooth sale given it was the last day of the month. Several Suburban reps had to handle the deal due to heavy business I paid cash for this Cruz. Very smooth sale given it was the last day of the month. Several Suburban reps had to handle the deal due to heavy business but all went well. Information was clear and concise. Only glitches were missing valve stem caps for the tires. Tire flip or tire rotation. A need to know item. No history report for service or last oil change performed. (no window sticker) Maybe in the door? Final detailing was a little hurried. Again, end of the month chaos probably? I left my 2016 Cruz as trade with 3/4 tank of gas while the 2017 barely had an 1/8th in it when I left. More

Average service visit Brought my car in for oil change and clean off battery terminal. Didn't get car back until almost 2 hrs. later and service advisor had to locate key b Brought my car in for oil change and clean off battery terminal. Didn't get car back until almost 2 hrs. later and service advisor had to locate key because it wasn't turned back in like it should have. Average visit, hope it's better next time. More

Quick and painless Ed, Jack, and Mark made our buying experience very pleasant and easy! We negotiated and filled out financing ahead of time, which helped tremendously. Ed, Jack, and Mark made our buying experience very pleasant and easy! We negotiated and filled out financing ahead of time, which helped tremendously. Not all dealerships will do that! We will definitely look to this dealership first in the future! More

Great atmosphere and selection of vehicles Corey Minion was the person at the door when I came in and I'm glad I worked with him. He was down to earth, took time to understand what I wanted in Corey Minion was the person at the door when I came in and I'm glad I worked with him. He was down to earth, took time to understand what I wanted in a car and found the perfect one. He was patient, followed through on commitments and made it painless. He also did a great job with my son and made him a part of the process. Definitely happy with my car and my experience at Suburban Chev!! More

Oil Change and Tire Rotation The work they do is good, however, the last time I got my oil changed at Suburban Chev they told me I needed to have my rear breaks and rotors changed The work they do is good, however, the last time I got my oil changed at Suburban Chev they told me I needed to have my rear breaks and rotors changed. Somehow they must have magically gotten better because this time around I was told that they were fine (according to the checklist they gave me). This really makes me wonder if they either wanted more money the last time or just didn’t check this time... Really makes me question if I want to continue doing my business there or not. More