Suburban Chevrolet
Eden Prairie, MN
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Won’t go back Gave budget for fixes and they went over by 20%. Took a day longer than quoted. Initial invoice charge $110 for an oil change as part of service packa Gave budget for fixes and they went over by 20%. Took a day longer than quoted. Initial invoice charge $110 for an oil change as part of service package..they did willingly fix it. “million dollars to fix it” not very funny. Rear light still blinking and was not fixed... More
Great Service Suburban Chevrolet is very easy to work with, there sales process was very simple and striaght foreword. There staff is extremely helpful in getting t Suburban Chevrolet is very easy to work with, there sales process was very simple and striaght foreword. There staff is extremely helpful in getting things done. More
Excellent They were very pleasant. There were so many nice people there. Tim C was our man. They did a good job!! My car was even done earlier than planned! They were very pleasant. There were so many nice people there. Tim C was our man. They did a good job!! My car was even done earlier than planned! More
Very good! Everyone was very helpful and courteous. I came in for an oil change and wanted advice on my tires. Ended up getting the oil change and a new set of Everyone was very helpful and courteous. I came in for an oil change and wanted advice on my tires. Ended up getting the oil change and a new set of tires and front-end alignment. I feel the price of the tires was very competitive. Only problem I had was that I had trouble getting an appointment for the service. Seems like they were about 4-5 days out and my schedule complicated things too. Seemed like a long time out for just an oil change. Wish I could remember the names of my service advisor and shuttle driver. They were especially friendly and helpful. Shuttle driver was great - on time and very nice! More
Quick, easy, Tim C is the Kunfoo Panda of the service isle. Suburban Chev never disappoints with their service, follow up and appreciation for your business. Eden prairie should be proud to have them as a in to Suburban Chev never disappoints with their service, follow up and appreciation for your business. Eden prairie should be proud to have them as a in town dealer. More
Great Customer Service Jeremy was great to work with. He went above and beyond getting the work done for me. I had to wait for a rental car and he kept me up to date as to Jeremy was great to work with. He went above and beyond getting the work done for me. I had to wait for a rental car and he kept me up to date as to when they would have one available. I will return to Surburban Chevrelot again. More
Easy to work with Very helpful. Nice to work with and no pressure. Shane has continued to assist with additional information on setting up wkwcronics and services. Good Very helpful. Nice to work with and no pressure. Shane has continued to assist with additional information on setting up wkwcronics and services. Good job. More
Fast Service Service was fast and complete. Wait time less than 60 minutes. My advisor Jeremy is amazing as always, very nice guy. Friendly and welcoming atmospher Service was fast and complete. Wait time less than 60 minutes. My advisor Jeremy is amazing as always, very nice guy. Friendly and welcoming atmosphere. More
Easy to deal with! Patrick was very easy to work with and a good dude! Got right to the point with trucks in my price range and knew what I needed. The finance people we Patrick was very easy to work with and a good dude! Got right to the point with trucks in my price range and knew what I needed. The finance people weren't pushy with the add on's. All-in-all a good dealer to work with! More
Oil change, tire rotation. Online appointment Service was excellent as usual. The online appointment web page has changed since the last time I used it. Very easy last time. This time I had to g Service was excellent as usual. The online appointment web page has changed since the last time I used it. Very easy last time. This time I had to go in and out 4 times before I got a date to take. Then I got an error that said I needed to add a program special or manually type the service I was requesting. This I had already done. The web page could use some work. More