Suburban Chevrolet

bad customer service. left truck overnight for service next day, left cell number to call me at work so I could pick it up after work. I called three times during the day t left truck overnight for service next day, left cell number to call me at work so I could pick it up after work. I called three times during the day to get confirmation of work was complete, no one called me back. I talked to a service guy, the third time, said he would have somebody call me, never did. went to pick it up not knowing if it was even ready. got there no customers or cars in sight, all employees standing around. the guy has the xxxxx to say I was just going to call you, we were busy. xx. More

No pressure! It was great to be treated as a person not a number. Buying a vehicle should be a great experience yet there is a certain amount of anxiety that dimin It was great to be treated as a person not a number. Buying a vehicle should be a great experience yet there is a certain amount of anxiety that diminishes that enjoyment. Being able to review and consider vehicle choices and finance options without being pushed one-way or the other, stood out during our visit. This was one of our top three car buying experiences - Great job! More

Excellent Service from this dealer Over the last 25 years I have bought multiple cars from Sub Chevy I have always had excellent service from the saleman and the service dept. and from Over the last 25 years I have bought multiple cars from Sub Chevy I have always had excellent service from the saleman and the service dept. and from John the general manager. My last four cars I have bought from Jack Yanish (salesmen) who is excellent. Guess that's why I have bought four cars from him. It's not because the cars are bad the cars are excellent. I have three kids and they all needed cars. Should I need another car I will work with Jack again he is fantastic. More

Pleasure Sales person was vertical diligent in locating the correct vehicle I was looking for, not to mention this was during major surgery for him. Thanks. Sales person was vertical diligent in locating the correct vehicle I was looking for, not to mention this was during major surgery for him. Thanks. More

Excellent customer service , meticulous attention to detail. My entire experience was incredible, everyone was highly knowledgeable, professional and friendly. I highly recomme , meticulous attention to detail. My entire experience was incredible, everyone was highly knowledgeable, professional and friendly. I highly recommend Suburban Chev if you are looking to purchase a vehicle. More

Great Service Thank you for the great service. We arrived early and they were able to help us right away. We would recommend the service to friends and family. Thank you for the great service. We arrived early and they were able to help us right away. We would recommend the service to friends and family. More

Personable, helpful, listened and a sense of humor. Dakota was responsive and helpful on the initial phone call. He had the car ready for for us to look at on arrival. He listened to our requests for Dakota was responsive and helpful on the initial phone call. He had the car ready for for us to look at on arrival. He listened to our requests for information and and didn't try to do any "hard selling," which would have been a turn off. He had a sense of humor in our interactions. I don't know whose responsibility it was but on the test drive I noticed the car was on empty and reserve warning light was on. A dealership shouldn't have that happen, as fuel pumps can be ruined with fuel that low. I also noticed a check air pressure light on and two valve stem caps missing after the test drive, this was a small thing but can make one question the thoroughness of the dealer inspection on a used car. Other than that everything was OK. More

Suburban check service Oil change and tire rotate. Everyone in service department polite, friendly, and helpful. Always 1st class service there. Would recommend to anyone. Oil change and tire rotate. Everyone in service department polite, friendly, and helpful. Always 1st class service there. Would recommend to anyone. I will be back More

Our Chevrolet Traverse search ended here! We found what we were looking for in a vehicle and more! We will be back when it is time to buy our next vehicle and look forward to working with Dako We found what we were looking for in a vehicle and more! We will be back when it is time to buy our next vehicle and look forward to working with Dakota in the future. More

Fantastic Customer Service Patrick did an excellent job and jumped on the ball and got a squared away in one day... Everyone at the dealership has been very nice and getting me Patrick did an excellent job and jumped on the ball and got a squared away in one day... Everyone at the dealership has been very nice and getting me all squared away with a new beautiful Chevy truck! Thank you Suburban Chevy! More