Suburban Chevrolet
Eden Prairie, MN
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Great service, but. . . . The service dept does great work and they are great to work with! However, the scheduling service leaves a lot to be desired. You could do so much be The service dept does great work and they are great to work with! However, the scheduling service leaves a lot to be desired. You could do so much better! The reminder call was pointless as it had no info of my appt - just dead air where that info should have been. More
Great found vehicle I wanted I wasn't looking to buy a new truck that day but the service I received along with finding the right vehicle made the decision easier I wasn't looking to buy a new truck that day but the service I received along with finding the right vehicle made the decision easier More
Pleasant experiance I would recommend Suburban Chevy to friends and family vet knowle able, and didn’t try to sell me something I didn’t want. Very please I would recommend Suburban Chevy to friends and family vet knowle able, and didn’t try to sell me something I didn’t want. Very please More
Leased a car and traded in a previous lease Harley did a great job finding the best match for a vehicle for us!We have used him for a number of years and would use him again! Harley did a great job finding the best match for a vehicle for us!We have used him for a number of years and would use him again! More
Excellent Service Bill does a great job of explaining in detail everything being done to my vehicle. The best thing I can say about a service group is that I trust the Bill does a great job of explaining in detail everything being done to my vehicle. The best thing I can say about a service group is that I trust the dealer!!great work More
Eager for us to walk away happy Always got the feeling that whatever came up, they would make it right. People are empowered to do the right thing to make you happy. Thank you. Always got the feeling that whatever came up, they would make it right. People are empowered to do the right thing to make you happy. Thank you. More
Easy in and out Got in and out in about an hour. Oil change and tire rotation and they washed my car. Disappointed that you don't carry anything but regular wiper bla Got in and out in about an hour. Oil change and tire rotation and they washed my car. Disappointed that you don't carry anything but regular wiper blades. We live in MN and it sure would be nice to get the heavy duty blades. Now I have to look elsewhere for them. More
Awesome Service! Jack Yanisch was absolutely awesome, very friendly and personable and helped me find the exact car that I wanted and was looking for, he took the time Jack Yanisch was absolutely awesome, very friendly and personable and helped me find the exact car that I wanted and was looking for, he took the time to go through things with me that I was not familiar with, Thank you so much Suburban Chev and Jack! More
Better than most This was my 4th dealership of walking in over the last 4 months! I knew I qualified for the pull ahead option on my previous leased equinox, but ever This was my 4th dealership of walking in over the last 4 months! I knew I qualified for the pull ahead option on my previous leased equinox, but every quote I got from previous dealers was $350 or more for just standard models such as Ford Escape, Jeep Compass, Equinox LS, and LT which in my mind was a joke! However, manager Kirk asked why I was looking at purchasing previously used vehicles and not getting back into another equinox and I told him i needed a $300 pmt at most and wanted a few more options then what I previously had which was basically only remote start! He said not a problem, which was a sale in my eyes per know one else even understood what I needed to HEAR! But Kirk did and got me the works for options, almost all the bells and whistles and then said what color would you like? Such that any wouldn't be an issue to get! I was happy, excited, and felt respect, which no other dealership had done yet! More
The Dealer Jack helped me no matter what The 1st thing is I had put some info on a cars site. It had a Chevy car that I like that all dealerships are having 2017's going on clearance (which n The 1st thing is I had put some info on a cars site. It had a Chevy car that I like that all dealerships are having 2017's going on clearance (which not true & went to dealerships that I wanted a new 2018 one). Well it went out to a few dealerships, one in which Jack works at. He was the only dealer from all the others that text, emailed, and called me. I was so grateful because I saw the text right away I didn't even know yet that he emailed or called. Right away I started my texting with him. After the first contact I realized his dealership is quite far away compared to many others. I then told him I could no longer work with him because it's way too much travel without a car. I am using someone else's one when I'm going to look at one. He then said he'd look for exactly what I wanted and if he did that and found it, come just to go get it. I said okay and I will sit it out. He came back just later that day & told me what he had and it wasn't what I wanted. He couldn't help that's just what they had at the dealership. Amazing that he still tried knowing that I probably wouldn't come. If I could easily get there, I so would or definitely knew someone lived closer & needed a car, I would tell them how kind Jack is. More