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Suburban Chevrolet

Eden Prairie, MN

4.7
2,544 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,544 reviews

March 27, 2018

Fixed my 2013 Equinox. My 2013 Equinox suddenly wasn't able to go forward or backwards. I contacted Tim Chvala in the service department and brought the car in. Tim was grea More

by MARKTENOLD
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for the review, Mark! We're glad that everything was handled with your vehicle. We look forward to seeing you again. If there is anything else we can do, feel free to call or stop by. Have a great day!

March 25, 2018

An ok service Your coupon said $14.99 for oil change and rotation. I own a suburban. They noted it takes 8 quarts versus 5 in coupon . They charged me almost $80. T More

by AKOTULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
March 24, 2018

Good experience with Shane Lynch, our salesperson We were not sure what brand of truck we were interested in so we visited Ram , Ford and Chevrolet. Shane, our salesman was a good listener , easy to t More

by Redneck conservative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lynch , Mark Thompson, Eddie Rediske
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for the review! We're happy that you picked Suburban Chevrolet to purchase your new truck. Thank you for mentioning some of the staff that was able to help you during your buying process. Have a great day!

Mar 28, 2018 -

Redneck conservative responded

My pleasure. Love my LTZ. Already installed a tonneau cover on the bed and loaded it up with my tools. I will send people your way when they are looking for cars or trucks. I came over to Chevrolet from a Ford F-150. The Ford was a great truck, no complaints. The LTZ feels more structurally sound and solid to me. The interior is more car like in it’s fit and finish . Seems to have less plastic components and more vinyl/ leather like coated surfaces. Finally, I had a Ford Ecoboost 3.5 L six cylinder engine. 365 HP and 420 ft lbs of torque so it was not a power issue. I worried about the reliability and repair cost of this newer Ford engine so I also felt more comfortable with the Chevy 8. I did also look at a fully loaded Ram Laramie. Very stiff ride . Loved the shocks/ coil springs that moved the truck up or down 6 inches. Worried about reliability. Ram engines and power trains are very good but their fit and finish and other systems less so.

March 22, 2018

Above and beyond Ben was very helpful and took his time with us. We needed a few extra things done and he arranged them for us. If I need another car I would definite More

by wells0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for the review! We really appreciate your business and we're happy that Ben was able to help you get what you wanted. We look forward to seeing you again. Take care!

March 21, 2018

Very good It was very promptly serviced.. didn’t have to wait too long. Very friendly , I would recommend to other people about this Chevy service center. Thank More

by LIL_MCKAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala
Mar 28, 2018 -

Suburban Chevrolet responded

McKayla, thank you for the review! We're happy to hear that everything was completed so quickly. Thank you for recommending us to others! Have a great day.

March 20, 2018

Dodge Journey We were out to test drive a Dodge Journey with the intention of shopping around for the best deal on the option package we wanted. Byan was the first More

by 2chixlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Herron, Matthew Phyle, Darrin Berg
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for your rating and review! We're happy that Bryan and others at the dealership were able to help you get into a new vehicle. We really appreciate your business and look forward to your next visit. Take care!

March 20, 2018

Outstanding The Service Advisor was simply superb. Got car in for service right away. Got it back quickly. I could not be more pleased. I will certainly be a More

by TPTRAUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Willman
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for taking the time to leave us a review. We're happy that everything was completed so quickly and we appreciate your business. If you need anything else, feel free to call or stop by. Have a great day!

March 20, 2018

A+ Customer Service Suburban Chevrolet exceeded my expectations when purchasing my new car. The whole staff was friendly, professional and got everything done in a timely More

by jfox710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Ben Cutts
Mar 28, 2018 -

Suburban Chevrolet responded

Thank you for the praise and kind words in your review! Our entire staff is dedicated to serving our customers and we love hearing that everyone exceeded your expectations. We look forward to seeing you again. Have an awesome day!

March 18, 2018

Very helpful Jack listened to what we needed in a car and was very helpful and in meeting those needs! We look forward to working with Jack in the future. More

by Rmieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
March 17, 2018

Great repeat experience The service for both of our purchases has been amazing. Suburban is first class service and Jack Yanisch has provided first class service. We would More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
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