Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chevrolet
Eden Prairie, MN
2,544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
April 02, 2018
Oil change & tire rotation Good job on the oil change and the tire rotation. Thank you for letting me fill out the form for your business review. Good Day. Good job on the oil change and the tire rotation. Thank you for letting me fill out the form for your business review. Good Day. More
by STINGER_B26
Verified CustomerEmployees Worked With
. .
March 31, 2018
Great experience! This is the second time we have used Suburban Chevrolet to get a vehicle, Matthew and Jack went out of their way for us. We will be life long customer This is the second time we have used Suburban Chevrolet to get a vehicle, Matthew and Jack went out of their way for us. We will be life long customers. More
by MARSHALL.SKOWRONEK
Employees Worked With
Jack Yanisch, Matthew Phyle, John Peifer
March 31, 2018
oil change I went to get an oil change. I got an oil change. It isn't to tough to change oil. But these surveys shure do suck. I went to get an oil change. I got an oil change. It isn't to tough to change oil. But these surveys shure do suck. More
by SLLUMSDEN
Employees Worked With
don't know
March 30, 2018
Very fair I found them very fair and easy to work with. They got right to the point and got the sale done and closed in a very timely fashion. I found them very fair and easy to work with. They got right to the point and got the sale done and closed in a very timely fashion. More
by kleinjam
Employees Worked With
Jack Yanisch, Bryan Herron
March 30, 2018
Great service This is the second new truck I have bought from Ben this year. Great services, honest, pleasure to work with :) I will becoming back this fall for ano This is the second new truck I have bought from Ben this year. Great services, honest, pleasure to work with :) I will becoming back this fall for another truck More
by SCHNENICK
Employees Worked With
Ben Cutts, Matt Hayes
March 30, 2018
Took good care of my vehicle Took good care of my vehicle. I Waited 1 hour for shuttle home. This was an accident but without a better process they can leave it up to the service Took good care of my vehicle. I Waited 1 hour for shuttle home. This was an accident but without a better process they can leave it up to the service mangers to remember when they have 100 other things going on, who needs a ride etc. There is no connection between my appointment and a availability for a shuttle. Service expensive but good. Service manager went out of his way to explain the repairs to me. Did not talk down to me. More
by TRAPPER0
Employees Worked With
. .
March 30, 2018
Very poor service I made an appointment and my service was only going to take 1 hour. I had some errands to run, so I said I would be back for it - which was 2 1/2 hour I made an appointment and my service was only going to take 1 hour. I had some errands to run, so I said I would be back for it - which was 2 1/2 hours later. When I arrived my truck was not done - they said it would be another 1/2 to finish. If I still wanted it washed, it could be longer than that. Not one person apologized for it being late and the person who checked me out was very rude and unprofessional. An oil change and tire rotation should not take 3 hours with an appointment. More
by cmarks0
Employees Worked With
Reid Willemsen
March 29, 2018
Great service and attention to detail. The customer experience from the minute I walked in was exceptional. The sales team were very nice and Jack Yanisch was a real professional. They made The customer experience from the minute I walked in was exceptional. The sales team were very nice and Jack Yanisch was a real professional. They made buying a truck i wanted so easy. More
by Golfguy
Employees Worked With
Andy Schwinghammer and Steve in finance, Jack Yanisch
March 29, 2018
Service Visit Good: the people I dealt with were great and oil change and inspection seemed to have went well Bad: oil change took an hour and a half which seeme Good: the people I dealt with were great and oil change and inspection seemed to have went well Bad: oil change took an hour and a half which seemed longer than normal. They put my car throug the car wash which scratched my car and it did not get wiped off so there were water spots all over. More
by DANNY.GRANT93
Employees Worked With
Reid Willemsen
March 28, 2018
Excellent experience with Jack Yanisch our sales person Jack Yanisch was very helpful in the selection of our new 2018 Equinox. He clearly explained the features of the vehicles and the difference between F Jack Yanisch was very helpful in the selection of our new 2018 Equinox. He clearly explained the features of the vehicles and the difference between Front Wheel Drive, All Wheel drive and why AWD is different that Four Wheel drive. His efforts allow us to get the most for what we could afford. After the sale he help to get the info center set up with my phone and establish the On-Star services. More
by PegasusMD
Employees Worked With
Jack Yanisch
