Suburban Chevrolet

Purchase of used pickup truck. Salesman Jack Yanisch was great to work with, and Steve (financial transaction desk) was good also. I knew which used truck that I wanted when I got Salesman Jack Yanisch was great to work with, and Steve (financial transaction desk) was good also. I knew which used truck that I wanted when I got there, after finding it online. Also, I called ahead and Jack answered some initial questions over the phone with definite, informative answers about this specific vehicle, some of which he discussed after going out to the lot to check the truck. And I knew before I got there how I wanted to do the deal. While I was at the dealership, Jack answered my questions promptly and accurately, got answers efficiently for things that he didn’t know immediately, and did a good job overall. Although Jack definitely came across as a salesman (which is what he does), he was also personable, friendly, and helpful, and not pushy, and I didn’t mind talking to him or listening to him at any point. Both Jack & Steve helped us get through the process smoothly and quickly, which is what I was hoping. Ideally I wanted to pay a little lower price, but I wanted this specific vehicle, so I went a little higher than I thought I should, given an almost-the-same comparable (but not my desired color) at another dealer (which was same year, same body, had same trim package and same features, but fewer miles, but still was a little lower price). Sales Manager Darrin met me half way, so I took the deal anyway. Also, apparently it’s dealer policy that the salesman goes on the test drive with the customer, but I would strongly prefer doing it without the salesman. But overall, the buying experience was good. I’m happy with the purchase, and pleased with how this dealer handled the transaction. More

Buy a car that I needed Jack has now sold me two cars. He is GREAT to work with and he helped me get a car that I needed. Got me the best price on my old car. Thank you. Jack has now sold me two cars. He is GREAT to work with and he helped me get a car that I needed. Got me the best price on my old car. Thank you. More

Excellent service Service staff and mechanic went above and beyond to make sure the leaking of fluids had stopped. Thank you. They kept me informed of the progress. Service staff and mechanic went above and beyond to make sure the leaking of fluids had stopped. Thank you. They kept me informed of the progress. More

Great dealership - friendly people I just purchased my 2nd car from Suburban. Everyone is very pleasant to work with and extremely friendly. Everyone was very straightforward and hone I just purchased my 2nd car from Suburban. Everyone is very pleasant to work with and extremely friendly. Everyone was very straightforward and honest which I appreciate. More

Great Service, helpful explanations, They got my new tires at a great price, installed and aligned and got the work done by the end of the day as they didn't have much time. They got my new tires at a great price, installed and aligned and got the work done by the end of the day as they didn't have much time. More

Return Business Dakota spent time with my wife and me on a previous visit so we returned to him to actually buy a vehicle today. John is also a great guy.. Dakota spent time with my wife and me on a previous visit so we returned to him to actually buy a vehicle today. John is also a great guy.. More

Helped by Dakota Otto, good guy, great deal. I came in looking for something I could finance given my credit and income level, Dakota found me a car that's far nicer than I expected and helped me I came in looking for something I could finance given my credit and income level, Dakota found me a car that's far nicer than I expected and helped me through the hoops to take it home with me. Professional and friendly service. I highly recommend Suburban Chevrolet. Seems a lot more down to earth than the other dealership I went to. More

Service Great service and excellent staff.Friendly and knowledgeable. Willing to go above and beyond how they treat customers.i would recommend to family and Great service and excellent staff.Friendly and knowledgeable. Willing to go above and beyond how they treat customers.i would recommend to family and friends. More

Used Cadillac Was not really looking forward to looking for vehicles but turned out to be a great experience. Dakota was knowledgeable, friendly and helpful. Woul Was not really looking forward to looking for vehicles but turned out to be a great experience. Dakota was knowledgeable, friendly and helpful. Would definitely recommend Dakota and Suburban Chevrolet to friends and family. More

Oil change Great experience once again. In and out of the shop in just one hour, having had the oil changed and an overall check up on our new Traverse. Apprec Great experience once again. In and out of the shop in just one hour, having had the oil changed and an overall check up on our new Traverse. Appreciated the quick, friendly service. And since the appointment was at noon, a shuttle to and from Baker's Square was much appreciated. More