Suburban Chevrolet

Poor service once again Even though I scheduled my service days in advance and was promised a rental, I arrived at the time of my appointment with no rentals available. Th Even though I scheduled my service days in advance and was promised a rental, I arrived at the time of my appointment with no rentals available. Thus, I had to take double the time out of my day to come back again in the afternoon to drop of my car. The actual maintanence and communication was good, but the rocky start was a huge disappointment. It was my last time getting service at suburban Chevy. More

Quick and Easy All the people I dealt with were friendly and courteous. The Saturday seminar (with free breakfast and door prizes) was a wonderful addition to the ex All the people I dealt with were friendly and courteous. The Saturday seminar (with free breakfast and door prizes) was a wonderful addition to the experience. More

Positive experience, I would recommend Suburban Chevrolet. Dakota Otto was our sales person, he was very responsive, friendly and organized when selling us the car we were interested in. The dealership was ver Dakota Otto was our sales person, he was very responsive, friendly and organized when selling us the car we were interested in. The dealership was very willing to work with us and negotiate with us. We were able to get the price we were looking for on our trade-ins. It was a short wait time from purchasing to driving away with our new vehicle. More

Excellent servive They were all helpful and worked quickly to get my car back to running perfectly. Sometimes when lines get busy ( which they were very) employees can They were all helpful and worked quickly to get my car back to running perfectly. Sometimes when lines get busy ( which they were very) employees can get rude and impatient but not these guys. More

Finance issues I was in a less than ideal financial situation, and suburban Chevrolet helped me in a big way. I had approved fixes that I was not able to pull the fu I was in a less than ideal financial situation, and suburban Chevrolet helped me in a big way. I had approved fixes that I was not able to pull the funds for. they helped get me into a new vehicle and loop in my repair and amount left on the loan for that vehicle into a new one. I cant explain the amount of gratitude I feel for this. everyone I worked with was extremely accommodating and nice. I felt like I had the whole dealership working for me over the course of a couple days. Thank you to Dakota and Steve for being the calm to the storm. More

Great service advisor Tim Chvala was very good to work with. He kept me very informed throughout. Apart from that I do not like GM promoting accelerated maintenance schedul Tim Chvala was very good to work with. He kept me very informed throughout. Apart from that I do not like GM promoting accelerated maintenance schedules (compared to my owners manual) as they are not warranted in my view. More

Buy with Jack Jack was great to work with. I gave him the car I was looking for and the price range I wanted and we were able to come to an agreement. Would be happ Jack was great to work with. I gave him the car I was looking for and the price range I wanted and we were able to come to an agreement. Would be happy to buy from him in the future. More

Friendly Professional, listened to what I needed, friendly. Advised what I needed to have done to my car. Took care of all my needs. Thank you. Professional, listened to what I needed, friendly. Advised what I needed to have done to my car. Took care of all my needs. Thank you. More

Oil change Great and fast. Very friendly Honored my 24 month oil change a few weeks after deadline due to long winter, on my Corvette Z06. Happy. Great and fast. Very friendly Honored my 24 month oil change a few weeks after deadline due to long winter, on my Corvette Z06. Happy. More

Oil change I appreciated the concern about your timeliness in taking too long. It wasn’t needed, I knew it would take some time, after all it’s not a drive throu I appreciated the concern about your timeliness in taking too long. It wasn’t needed, I knew it would take some time, after all it’s not a drive through service. But thank you for your concern about my time spent. More