Suburban Chevrolet

Sales Treated very good. Satisfied with dealership. Everyone was friendly, dealership was clean and well organized. Would recommend dealership and the sales Treated very good. Satisfied with dealership. Everyone was friendly, dealership was clean and well organized. Would recommend dealership and the sales people I worked with. More

Awesome experience from sales to financing Harley was a top notch salesman. He was no nonsense in his approach and delivered exactly what he said he would. Easy to work with and I would highly Harley was a top notch salesman. He was no nonsense in his approach and delivered exactly what he said he would. Easy to work with and I would highly recommend Harley to family and friends. More

Oil change Dealership is easily accessible and were very informative about services that were needed. Waiting area was well equipped with power ports for laptop Dealership is easily accessible and were very informative about services that were needed. Waiting area was well equipped with power ports for laptops and cellphones. More

Very Helpful and Professional Service Going to the Suburban Chevrolet in Eden Prairie, MN was the best car buying experience I've ever had! Brett did a good job of helping me find a ca Going to the Suburban Chevrolet in Eden Prairie, MN was the best car buying experience I've ever had! Brett did a good job of helping me find a car that I was looking for. The sales (Brett) and finance(Mark) people were very friendly and knowledge about the questions I had during my car buying experience. They were extremely helpful and worked with me to get the best deal possible. They gladly answered any and all questions I had and made sure I felt comfortable. BEST CAR BUYING EXPERIENCE EVER!! AMAZING SERVICE, FRIENDLY EMPLOYEES AND VERY NICE CARS TO CHOOSE FROM. WILL BUY FROM THEM AGAIN!!! More

3rd visit and still outstanding delivery issues Just had my 3 rd visit to resolve delivery issues 2nd attempt to install leather passenger seat was improved BUT they scratched the plastic cover Just had my 3 rd visit to resolve delivery issues 2nd attempt to install leather passenger seat was improved BUT they scratched the plastic cover on side of seat Now will require ANOTHER visit to address that - was there last Thurs and still have yet to hear back with next steps The other delivery issue was a flaw in the mold of the glove box - got a replacement but has exactly same issue - no plan to address And our from passenger radio speaker rattles some of the time - haven’t been able to produce it reliably so hard to get it addressed - is this a known issue More

Condescending Tim has always been condescending. He is the reason I stopped going to service there. When an extended warranty came up on my car, I thought I’d try a Tim has always been condescending. He is the reason I stopped going to service there. When an extended warranty came up on my car, I thought I’d try again. Nope. Still condescending. It’s not just that the problem wasn’t solved, but his tone towards me (I happen to be female). Based on experiences with Tim & GM, we decided to sell our car. We had the pleasure of working with Ben & Darrin in sales. They were both fantastic & worked really hard to solve a problem so it was a successful trade. 5 Rating below is for Darrin More

Excellent work in a timely manner They diagnosed the problem in less than an hour, fixed my car and charged me less than quoted. Excellent dealership and service department is very fr They diagnosed the problem in less than an hour, fixed my car and charged me less than quoted. Excellent dealership and service department is very friendly. More

quick service, fast diagnosis and repairs done quickly Always friendly, quick thorough diagnosis and did not do unneeded work. I was given a thorough explanation of what needed to be done and how much it Always friendly, quick thorough diagnosis and did not do unneeded work. I was given a thorough explanation of what needed to be done and how much it would cost and how long it would take. More

PM schedle Great service for what was done ( was in and out in less than a hour. Could have cleaned windows in and out ( use to Van Chev & Buick). Great service for what was done ( was in and out in less than a hour. Could have cleaned windows in and out ( use to Van Chev & Buick). More

Expensive and time-consuming. Staff were courteous but not that friendly. Customer waiting area adequate. Vehicle was brought in for normal service items; over $800 and took almos Staff were courteous but not that friendly. Customer waiting area adequate. Vehicle was brought in for normal service items; over $800 and took almost 4 hours. To be fair, I would give every dealer service department I've dealt with in recent years a similar review. More