Suburban Chevrolet

Perfect when my vehicle was ready to have its first check up I received a call to schedule it. When I went in to get it serviced the people were very pleasant when my vehicle was ready to have its first check up I received a call to schedule it. When I went in to get it serviced the people were very pleasant and helpful. They finished my car on time and did a great job. More

Suburban Service on my 2017 Chevy Tahoe The Service Advisor, Jeremy Anderson was GREAT! He worked hard to make sure the entire process went like clock. Definately a 5 Star plus Service Adv The Service Advisor, Jeremy Anderson was GREAT! He worked hard to make sure the entire process went like clock. Definately a 5 Star plus Service Advisor! The mechanic correctly diagnosed the problem and replaced the injectors. The Tahoe is running much smoother. Chevy stood behind their product and covered part of the bill even though the Tahoe was past the 36k warranty--Thank You Chevy! Terry More

Terse service explanation, long wait When prompted for why the engine issue produced and why it was not covered by warranty, service personnel did not provide much information. Diagnosing When prompted for why the engine issue produced and why it was not covered by warranty, service personnel did not provide much information. Diagnosing and replacing a plastic resovoir took many hours to complete despite a scheduled appointment. More

Customer Seevice with Integrity Ben is an excellent example of a salesman with outstanding customer service and integrity. I first spoke to him a month ago, he answered my questions Ben is an excellent example of a salesman with outstanding customer service and integrity. I first spoke to him a month ago, he answered my questions and never once was demeaning or pushy. I shopped around other dealerships and did not receive the same service. I returned due to his ability to sell his dealership’s integrity and guarantee that any questions or concerns would be resolved. He is asset to your dealership. I hopedully ahould know great customer service ....I am a manager for a large department store Caroline More

Needing more I wanted a copy of the vehicle inspection report and wasn’t giving, isn’t that the reason for doing 26 point inspection so the customer can plan out t I wanted a copy of the vehicle inspection report and wasn’t giving, isn’t that the reason for doing 26 point inspection so the customer can plan out the next repairs?? Like look here “oh xxxx my brakes are 90% worn” kinda thing? also, had no comments on why the transmission is making whining sounds and clunking and it’s been going on for the last 35,000 miles and been check out multiple times. The Car was kept clean this time with NO OILY HAND PRINTS ON THE STEERING WHEEL, Windshield and no oil puddles on garage floor the next day, Good job. While waiting I looked at New 2018 Traverse LT for my wife that wants one in Summit white ( you have limited stock) and a new salesman named MARK from chanhassen helped me out, he also added me to notification list for used Suburban with less then 20k miles to. He was very helpful. More

2018 Chevy Equinox Hello, All the employees that helped get me my new car were fantastic! Definitely recommend! Great Service! Brett was awesome with helping find the Hello, All the employees that helped get me my new car were fantastic! Definitely recommend! Great Service! Brett was awesome with helping find the right fit for a vehicle I was looking for and also reasonable payments. More

Very good experience. Friendly & knowledgeable staff Very friendly, people from different departments introduced themselves. Follow up calls and the service has been outstanding. The car it's exactly wh Very friendly, people from different departments introduced themselves. Follow up calls and the service has been outstanding. The car it's exactly what I wanted. More

Superior Service The staff is great, especially Ben Cutts. He is knowledgeable, efficient, and very personable. Promote him now! The finance manager was also very help The staff is great, especially Ben Cutts. He is knowledgeable, efficient, and very personable. Promote him now! The finance manager was also very helpful, recommending but not pushing an extra option (excess wear and tear) . This will be my forever dealership! More

Not as many perks I used to be able to make my appt for an evening appt, now we are only open til 6. No more car wash’s with the oil changes? Just an oil change was $ I used to be able to make my appt for an evening appt, now we are only open til 6. No more car wash’s with the oil changes? Just an oil change was $50. More

Tim the rude man Tim at the service counter when I called the day before was very rude and belittling Everytime I would try and ask a question he would talk and treat Tim at the service counter when I called the day before was very rude and belittling Everytime I would try and ask a question he would talk and treat me like a 2 year old then he didn't want to listen to me and he then was sarcastic and hung up me. That ma you want to go elsewhere and that was why my parents bought a brand new 2018 Colorado from Roseville Chev More