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Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,541 reviews

August 12, 2018

Excellent Sales Staff Harley and his sales staff ware professional and caring to get me the deal I needed to purchase the 2018 Impala Premier I wanted. Even picking me up More

by Harry keyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Aug 21, 2018 -

Suburban Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

August 12, 2018

Estamate a repair on my 2004 Express 250 van. The problem was something that I decided not to repair because it had nothing to do with the ability for a safe driving experience. there is a problem More

by TCONN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 21, 2018 -

Suburban Chevrolet responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

August 11, 2018

Friendly and quick service- I trust them When I brought my car in for an oil change etc. I found a dent on my car when I got home. They didn't question it. I brought it in and they took car More

by BELLM5908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Aug 21, 2018 -

Suburban Chevrolet responded

Hi, thank you for the high star rating! Your business means so much to us and we're so happy to have earned it. Have a great day!

August 10, 2018

Tim and Adam always do an awesome job. They go above and b Tim and Adam always do a great job. They go above and beyond to help their customers. I have had a lot of good experiences so far at suburban Chev More

by BRINKHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Adam in service. , Harley Baumann
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2018

Replace 20” wheels One of my cars is a 2008 Cadillac CTS that came with 20” chrome wheels. After 11 years of Minnesota winters and highly salted roads, the chrome expe More

by Craig P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chavala
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

August 09, 2018

Good service Good communication and fixing what needs to be fixed. Rides home and loaner cars are always part of the service. Nobody likes having their car servi More

by JOHNSON44T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 21, 2018 -

Suburban Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Suburban Chevrolet and we hope to see you again.

August 09, 2018

Had some vehicle issues Had a few issues with my new truck. First had a door handle that had a couple of scratches upon purchase. Corey our salesman and Kirk Fox immediately More

by rail_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Service Advisor, Sean in Service, and Dan in Parts, Kirk Fox, Corey Minion
Aug 21, 2018 -

Suburban Chevrolet responded

Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Suburban Chevrolet!

August 08, 2018

Customer Service for Buick Enclave "Perfecto"!!!!!!! This is the best dealership I have ever been to. Dakota and Ben were AMAZING!!! I was shopping around and every other dealer was trying to put me in a More

by Allie729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Dakota Otto
Aug 21, 2018 -

Suburban Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!

August 07, 2018

Not good I waited for 2 hours just for an oil change and when they were done they drove my car super fast through the parking lot up to where they drop it off. More

by TIFFANYZIMMERMAN2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Willemsen
Aug 21, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (952) 388-0061 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 06, 2018

Electric Issue Able to get my vehicle in quickly and fixed just as fast. Won’t bring my vehicle anywhere else. Everyone is friendly and knowledgeable! Great job! More

by susan_magel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 07, 2018 -

Suburban Chevrolet responded

Thank you, Susan! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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