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Suburban Chevrolet
Eden Prairie, MN
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Adams excellent service I had a nail in my tire so I was told it cant be fixed so I bought 4 new tires. When it came time to pay I was asked by Adam if I wanted to extend my I had a nail in my tire so I was told it cant be fixed so I bought 4 new tires. When it came time to pay I was asked by Adam if I wanted to extend my tire warranty and I asked what does it get me now. He realized I was being overcharged and I should get 1 tire free because I paid for the warranty years ago. He didnt give up when told by original salesmen "She is already getting a free tire!. He asked another manager and he processed my free tire warranty. Adam can tell you the other mens names. Thank You Adam for your persistence to treat me fairly and not just rip me off!! More
First check up for new car Brought my car in for its first oil change. Fast easy experience. They also rotated my tires and washed my car in about an hour. Brought my car in for its first oil change. Fast easy experience. They also rotated my tires and washed my car in about an hour. More
Friendly, efficient , honest and straight forward I've .always went to Suburban Chev for my Corvette needs. We recently moved and I went to another Minneapolis Chevy dealer with a problem. I was told I've .always went to Suburban Chev for my Corvette needs. We recently moved and I went to another Minneapolis Chevy dealer with a problem. I was told that it would take a half a day for a diagnosis and 1-2 days to fix it. I turned out that the warning light went out by itself and no repair was needed. Now I'm back for all my needs at Suburban. You can't do better! It would be nice to have some treats or fruits while waiting. More
Great Service As usual I was greeted with a smile and a good morning how can we help you today. It’s always great to see personal service and a warm greeting. I’ve As usual I was greeted with a smile and a good morning how can we help you today. It’s always great to see personal service and a warm greeting. I’ve come to expect that from suburban Chevrolet. Thanks More
Service with a smile I needed an oil change and my tires rotated, I thought I was going to wait a long time. To my surprise I got in pretty quick and my car was ready less I needed an oil change and my tires rotated, I thought I was going to wait a long time. To my surprise I got in pretty quick and my car was ready less than an hour. Great service. More
Quick diagnostics and great comminications I had a brake problem with my Silverado and had it towed to Suburban Chevrolet. Jeremy was my service contact and took excellent care of my vehicle w I had a brake problem with my Silverado and had it towed to Suburban Chevrolet. Jeremy was my service contact and took excellent care of my vehicle while communicating updates to me on what was found, what needed to be done, and the associated time & cost. I really appreciated the time taken to answer all of my questions. They did a great job getting my truck and I back on the road. More
Good first time at a dealership My husband and I just purchased our first car from this location, the experience was easy and so smooth! Cynthia was great and so kind! She walked thr My husband and I just purchased our first car from this location, the experience was easy and so smooth! Cynthia was great and so kind! She walked through everything with us and helped us get into the right car! The manager there and fiancial guy were so nice!!! This was a great experience and a will definitely go back! More
Good Service accomplished on time Simple oil change and tire rotation. Work accomplished on time. People were professional and friendly. Price was reasonable for work done. Complime Simple oil change and tire rotation. Work accomplished on time. People were professional and friendly. Price was reasonable for work done. Complimentary car wash. Clean, nice waiting area. More
Great experience! Everyone involved worked hard to get what I was after. My salesman Brett, was very knowledgeable and helped me in every way he could. Good experience! Everyone involved worked hard to get what I was after. My salesman Brett, was very knowledgeable and helped me in every way he could. Good experience! More
Poor customer service Did not fix the problem, wanted $210 additional for same problem. Extremely rude service. Told me to “take it or leave it” and walked away. Did not fix the problem, wanted $210 additional for same problem. Extremely rude service. Told me to “take it or leave it” and walked away. More