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Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,541 reviews

August 17, 2018

Adams excellent service I had a nail in my tire so I was told it cant be fixed so I bought 4 new tires. When it came time to pay I was asked by Adam if I wanted to extend my More

by Thankful widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam was a 5 star . And the manager who processed my claim but salesmen was a 0 for trying to cheat me.
Aug 21, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 17, 2018

First check up for new car Brought my car in for its first oil change. Fast easy experience. They also rotated my tires and washed my car in about an hour. More

by LMACUGA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!

August 17, 2018

Friendly, efficient , honest and straight forward I've .always went to Suburban Chev for my Corvette needs. We recently moved and I went to another Minneapolis Chevy dealer with a problem. I was told More

by Corvette geek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Aug 21, 2018 -

Suburban Chevrolet responded

Thank you for the review! We are very happy we could provide you with a positive experience! We hope you have a great day!

August 17, 2018

Great Service As usual I was greeted with a smile and a good morning how can we help you today. It’s always great to see personal service and a warm greeting. I’ve More

by STEVIEG1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 21, 2018 -

Suburban Chevrolet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2018

Service with a smile I needed an oil change and my tires rotated, I thought I was going to wait a long time. To my surprise I got in pretty quick and my car was ready less More

by KING.PERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the lady's name.
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we are glad we could help! Thank you again for leaving us this response! Have a great day!

August 15, 2018

Quick diagnostics and great comminications I had a brake problem with my Silverado and had it towed to Suburban Chevrolet. Jeremy was my service contact and took excellent care of my vehicle w More

by jstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2018

Good first time at a dealership My husband and I just purchased our first car from this location, the experience was easy and so smooth! Cynthia was great and so kind! She walked thr More

by Housejohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rodriguez
Aug 21, 2018 -

Suburban Chevrolet responded

Thank you so much again for your feedback! We're glad you had such a wonderful experience with us! We hope you have a great day!

August 14, 2018

Good Service accomplished on time Simple oil change and tire rotation. Work accomplished on time. People were professional and friendly. Price was reasonable for work done. Complime More

by JCATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim C.
Aug 21, 2018 -

Suburban Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2018

Great experience! Everyone involved worked hard to get what I was after. My salesman Brett, was very knowledgeable and helped me in every way he could. Good experience! More

by TJEWELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am terrible with remembering names. Forgive me!, Brett Skalisky
Aug 21, 2018 -

Suburban Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We hope to see you soon! Have a great day!

August 13, 2018

Poor customer service Did not fix the problem, wanted $210 additional for same problem. Extremely rude service. Told me to “take it or leave it” and walked away. More

by Sally Knaeble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim in service , Reid Willemsen
Aug 21, 2018 -

Suburban Chevrolet responded

Hi, it's upsetting to hear that your experience was anything but stellar. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Suburban Chevrolet (952) 388-0061

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