Suburban Chevrolet
Eden Prairie, MN
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No Oversell, Completed as promised Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I asked to have the clips replaced on, did not have clips and the full seat back needed to be replaced if I wished to do so. He informed me that they had the part in stock and what the prices was. He also informed me that with 60,000 miles, which recommended services were due, and we went through each of them. There was no pressure sell tactics as I agreed to some and turned down others. More
Never coming back The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stell The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stellar. The next not two not so. More
Excellent! Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was delivered was exceptional! More
Always good I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you More
Great salesman Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. More
Low pressure, efficient closing, knowledgeable Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The sales staff were honest and knowledgeable. I have never walked out of a dealership so quickly after getting an approval. Overall a very good experience. The only huge negative is the lack of inventory on the model we wanted. More
Fast in and out. This was my first oil change for my new truck. It was an easy process to set up. The drop off of the truck was quick and easy. The truck was done in 4 This was my first oil change for my new truck. It was an easy process to set up. The drop off of the truck was quick and easy. The truck was done in 40 minutes More
Was able to get in right away and get out As usual...quick in and quick out! Professional and courteous with a heads up that my next service will be different and to be prepared. As usual...quick in and quick out! Professional and courteous with a heads up that my next service will be different and to be prepared. More
Took the time to answer all my questions I had many questions and Jermy took all the time needed to answer my questions. Some of the questions cleared up was there anything that could be done I had many questions and Jermy took all the time needed to answer my questions. Some of the questions cleared up was there anything that could be done turn off motor turn off at stops. Also cleared up what oil weight was used. More
Great vehicle so far, fair customer service. Impressed with vehicle, I had visited much more curteous and friendly dealerships in my search. I think the most curteous I was treated was in finance Impressed with vehicle, I had visited much more curteous and friendly dealerships in my search. I think the most curteous I was treated was in finance. Harley is sales for sure knows the business. Vehicle not offered much under market value. More