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Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,541 reviews

August 28, 2018

No Oversell, Completed as promised Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I More

by MARKLUECK422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 10, 2018 -

Suburban Chevrolet responded

Mark, thank you for the review and feedback! We're happy to hear that our service team was so helpful. Please let us know if anything else comes up!

August 28, 2018

Never coming back The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stell More

by t.gregory.hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Cutts, Darrin Berg
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We're disappointed to hear that you last few visits were not up to par. Please reach out to us at your earliest convenience so we can learn more about what happened and hopefully work to make things right. We hope to hear from you soon.

August 28, 2018

Excellent! Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was More

by bvolkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson , Kirk Fox, Ben Cutts
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for the review! We appreciate your business and look forward to your next visit with us. Have a great day!

August 27, 2018

Always good I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you More

by Brettsovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Aug 27, 2018 -

Suburban Chevrolet responded

Thank you for the review! We're glad you had such a wonderful experience with us! We hope you have a great day!

August 24, 2018

Great salesman Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. More

by BETWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Minion
Aug 27, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Have a great day!

August 24, 2018

Low pressure, efficient closing, knowledgeable Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The More

by Family of 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in finance and closing. Fast knowledgeable and efficient. No pressure, but made solid recommendations., Dariel Washington, Dakota Otto, Darrin Berg
Aug 27, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! Thank you, and have a fantastic day!

August 21, 2018

Fast in and out. This was my first oil change for my new truck. It was an easy process to set up. The drop off of the truck was quick and easy. The truck was done in 4 More

by BRIAN.OLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 27, 2018 -

Suburban Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for leaving us this response! Have a great day!

August 21, 2018

Was able to get in right away and get out As usual...quick in and quick out! Professional and courteous with a heads up that my next service will be different and to be prepared. More

by BKATH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 27, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

August 21, 2018

Took the time to answer all my questions I had many questions and Jermy took all the time needed to answer my questions. Some of the questions cleared up was there anything that could be done More

by ROSS.O.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermy
Aug 27, 2018 -

Suburban Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet! We sincerely value your business and look forward to your next visit!

August 21, 2018

Great vehicle so far, fair customer service. Impressed with vehicle, I had visited much more curteous and friendly dealerships in my search. I think the most curteous I was treated was in finance More

by MyFirstCarLoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Darrin Berg
Aug 27, 2018 -

Suburban Chevrolet responded

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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