Suburban Chevrolet

Oil Change, Tire Rotation, and Wash Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done b Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done before we got out of the car and said we will take care of it ASAP. More

Great experience We have purchased all our vehicles and all have had all service done at this dealership since 1983. We have consistently experienced great customer se We have purchased all our vehicles and all have had all service done at this dealership since 1983. We have consistently experienced great customer service with a friendly staff. More

Sensitive and responsive service Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staf Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staff recommendations were in the customers best interests. More

Jeremy does a wonderful job of representing Suburban Chevrol Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me while my vehicle was being serviced at the neighboring dealership of suburban Chevrolet More

In and Out Dealer It was raining like crazy so there wasn't a lot of shoppers. I waited until Brett was back at work after a day off to make the deal. It was raining like crazy so there wasn't a lot of shoppers. I waited until Brett was back at work after a day off to make the deal. More

Headlight replacement I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted p I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted promptly and my head light replace and also after an inspection my cabin filter was replaced as well. My service work was completed in just over an hour. More

Oil Change Thanks for offering the driver service. I turned down the fuel injection service because you didn’t tell me why it was needed other than it’s for prev Thanks for offering the driver service. I turned down the fuel injection service because you didn’t tell me why it was needed other than it’s for preventive regular maintenance. The service should be recommended when your having performance issues and/or the mechanics inspects injectors or the electronic throttle body and sees carbon deposits. Searching the web found no value in this as a valid preventative value. Are you really looking after my truck? More

It was long - 3 hours but I did some work while I was there. I'm sure the work they did was perfect - it just took so long - but, I think it was because it was a Saturday and they were short handed. I'm sure the work they did was perfect - it just took so long - but, I think it was because it was a Saturday and they were short handed. More

Excellent suburban purchase Dakota Otto at Suburban Chevrolet was extremely helpful throughout the process. We started off looking for a pre-owned suburban & he happily showed us Dakota Otto at Suburban Chevrolet was extremely helpful throughout the process. We started off looking for a pre-owned suburban & he happily showed us those vehicles. In the end we decided a new vehicle was best option as long as the price was right & Dakota worked very hard to make it happen for us. More

Honest, transparent, and helpful I had a problem with the ABS in my older Corvette. GM not longer made the needed parts. Jeremy helped my find possible websites sitting with my comput I had a problem with the ABS in my older Corvette. GM not longer made the needed parts. Jeremy helped my find possible websites sitting with my computer. I brought in the needed parts but had extra one tat was not returnable. He worked it out that that part was used and I could send back another one. He saved the day and money fro me. More