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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

October 02, 2018

Purchase of a Late Model Tahoe I'd been monitoring the availability of late model used Tahoe's for months and found the one I wanted in a review of Suburban's web site on Saturday m More

by jimf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Oct 08, 2018 -

Suburban Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We look forward to your next visit! Take care!

October 02, 2018

Very satisfying. Harley Baumann is the "best". He knows how to take care of his customers and goes the extra mile. Mark Thompson was very professional and efficient. More

by BILJ347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Thompson
Oct 08, 2018 -

Suburban Chevrolet responded

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 02, 2018

Very simple, very easy Darin rocks. So does Barb. I have been doing business with this dealership since 1978, and they never dissappoint. I fact, I used to work there. H More

by dp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Trees, Barb Dore
Oct 08, 2018 -

Suburban Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

October 02, 2018

Excellent Service Chad helped on the phone first, then when I came in (the same day) he told me what I needed and had it done. The air in the tires showed there was a p More

by mary30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wilson
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2018

Wonderful service Overall, I was thoroughly impressed with this dealership. Everyone made the process, of buying my perfect car, incredibly smooth. If you want to immed More

by S.ruge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Mark Thompson
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

October 01, 2018

New car I started out searching on-line and used the Chat that is offered - it them moved to Text messaging. I gave Brett the Model # of the vehicles that we More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Oct 08, 2018 -

Suburban Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have an amazing day!

September 29, 2018

2nd oil change and tire rotation Arrived for my scheduled oil change and tire rotation and as usual received a warm greeting from Tim in the service department. In and out before I kn More

by Mark and Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Oct 08, 2018 -

Suburban Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2018

Outstanding Salesman I have purchased many cars in my 68 years. Our salesman was very patient and understanding of our vehicle needs. Harley worked very hard to meet our n More

by Mike3810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Oct 08, 2018 -

Suburban Chevrolet responded

Hi there, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

September 28, 2018

Oil change This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when More

by BPODL8138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Sauer
Oct 08, 2018 -

Suburban Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (952) 388-0061 at your earliest convenience. We hope to hear from you soon.

September 27, 2018

Superior customer service start to finish From start to finish this transaction couldn’t have been easier. Harley gave us his usual great service. Have purchased several vehicles from him and More

by Nursecjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson , Harley Baumann
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

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