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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

October 14, 2018

Dale C Always a great experience with Internet Sales and Harley Bauman! Treats you with courtesy and respect! Deal is made to my satisfaction on new as well More

by et1partnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Thompson
Oct 15, 2018 -

Suburban Chevrolet responded

Hi there! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Suburban Chevrolet!

October 12, 2018

No pressure. Feels very relaxed Dakota was very helpful. Everything was very relaxed and no stress at all. He was able to get me the best deals. Very friendly guy and would recommend More

by Paulyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Steve Beech
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

October 12, 2018

Experience was great Adriel was very helpful in explaining different options and very easy to understand what options were available on different vehicles. Spent extra tim More

by rp6357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel Washington, Mark Thompson
Oct 15, 2018 -

Suburban Chevrolet responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2018

Awesome Harley went above and beyond preparing everything for my visit, had keys ready for all the vehicles we talked about. He knew the extra features and ma More

by nobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Thompson
Oct 15, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

October 09, 2018

Fantastic Experience My experience with Suburban Chevrolet was awesome. Great service from Ben and Steve made getting my first car really easy. I appreciate the time and e More

by Tkennedy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Steve Beech
Oct 15, 2018 -

Suburban Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet. We sincerely value your business and look forward to your next visit!

October 09, 2018

Poor people skills People at the service desk have no personality, stood in line for way to long to ask a simple question. Will not come back pretty much your service la More

by Chevtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Wilson, Adam Arrigoni
Oct 15, 2018 -

Suburban Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Suburban Chevrolet (952) 388-0061

October 09, 2018

Scheduled maintenance No waiting for my scheduled appointment for routine maintenance. Friendly welcome. I didn’t wait for my vehicle and got a call when the car was ready. More

by Darlene B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know. There was no nameplate at the check-in station. I just checked any name cuz the survey won’t allow me to submit without checking a name!, Chad Wilson
Oct 15, 2018 -

Suburban Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!

October 09, 2018

Pleasant experience. My research suggested that Suburban Chevrolet was a reliable dealership, so I was willing to drive 65 miles to see if we would be able to purchase a v More

by Thankful-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky, Curtis Folstad, Kristine Burgwald, Mark Thompson
Oct 15, 2018 -

Suburban Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 09, 2018

Purchased 2012 Terrain My 2003 Trailblazer was serviced by Suburban team for 15 years- until it sadly could not be driven anymore. I worked with Tim in Service and Ben and More

by PEKLOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Dakota Otto, Tim Chvala, Mark Thompson
Oct 15, 2018 -

Suburban Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 09, 2018

First Timer! It was my first time obtaining service since I got my lease and it was absolutely awesome. I came to drop my car and requested shuttle service, the sh More

by amattson0731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wilson, Lorenzo Wade
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! We look forward to your next visit! Take care!

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