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Suburban Chevrolet

Eden Prairie, MN

4.7
2,543 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,543 reviews

October 22, 2018

Another excellent service visit suburban Chev Eden prairie has always been an excellent service center for my automotive needs. their scheduled maintenance program keeps my car runni More

by JMont60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wilson
Oct 25, 2018 -

Suburban Chevrolet responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Suburban Chevrolet!

October 21, 2018

Key reprogramming Whenever I come in am always taken good care of. This time was updating my key for keyless entry which is pretty simple but all was taken care of and More

by MNIEMACKL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Shirley Mack
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you! We really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 21, 2018

Great job! Dakota did a great job helping us purchase a used vehicle. His attention to detail, level of service and knowledge about the product was second to no More

by Joe 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto
Oct 25, 2018 -

Suburban Chevrolet responded

Joe, we really appreciate your feedback! Until the next time we meet, take care!

October 20, 2018

Job well done. Quick service at a fair price Easy to work with.explained the job at hand A good mechanic.. I will be back for future service when needed More

by BRUCECARLSONLLC
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you! We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

October 19, 2018

Easy to work with, fair pricing I came in on a Monday and left with my car on Tuesday. There is a large selection of cars to look at. They were fair on pricing. More

by mcnultykayla93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rodriguez, Mark Thompson
Oct 19, 2018 -

Suburban Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 16, 2018

Dakota was our salesperson He gave us very good Customer Service! He informed us of every step after we decided to make the purchase. He also followed up with a phone call. More

by Djm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Darrin Berg, Steve Beech
Oct 19, 2018 -

Suburban Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2018

Awesome Everyone we talked to and that helped us was truly awesome! Knowledgeable, fast and friendly. Not to mention, there’s a lot of inventory to select. I More

by BRITTANL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel Washington, Curtis Folstad, Steve Beech
Oct 19, 2018 -

Suburban Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 15, 2018

Good work They forgot to give me a car warsh even th ough it was free. They should make sure it was done before calling me and paying. More

by Rahansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hagstrom
Oct 19, 2018 -

Suburban Chevrolet responded

We apologize for the oversight in missing your free car wash. We hope this does not discourage you from doing business with us again in the future. Thank you for your feedback and thank you for your business. We hope to see you again in the future so we can really earn your business back. Have a great day!

October 15, 2018

Oil change took from 8 am until 10:00 and I had an 8 appt Oil change took 2 hrs and I had an appointment at 8 am and didn’t leave until after 10 am. Requesting Mobile 1 full synthetic oil was met with an anno More

by Ctk7601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Wilson
Oct 19, 2018 -

Suburban Chevrolet responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience when you can so we can address this situation directly. Thank you and have a great day.

October 15, 2018

Oil change and mudflap install Three hours to get an oil change and have the mudflaps installed is too long especially when there was an appointment The technician did a nice job a More

by lcox124530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 19, 2018 -

Suburban Chevrolet responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one.

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