Suburban Chevrolet

Oil change and tire rotation Chad Wilson was an excellent service advisor he was very helpful and knowledgeable and made my experience at suburban Chevrolet in very positive one I Chad Wilson was an excellent service advisor he was very helpful and knowledgeable and made my experience at suburban Chevrolet in very positive one I will definitely be coming back!! Sincerely david prin More

Prompt and Professional Just roll up to the door and it goes up and drive to the "spot"- get out of car and get taken care of - quick and efficient. Just roll up to the door and it goes up and drive to the "spot"- get out of car and get taken care of - quick and efficient. More

Excellent Dealership! I had reached out to the dealership through the web portal and received very quick feedback, via text, from the salesman, Dakota. As soon as I arrive I had reached out to the dealership through the web portal and received very quick feedback, via text, from the salesman, Dakota. As soon as I arrived at the dealership, everyone was very friendly and Dakota was very helpful and answered all of my questions through the purchase process including the test drive. I would definitely work with this dealership and Dakota again in the future. More

Very Informed !!! My daughter and myself were very pleased with help in buying a used car. A pleasant experience and pleased with purchase. Would return to purchase a My daughter and myself were very pleased with help in buying a used car. A pleasant experience and pleased with purchase. Would return to purchase another vehicle !! More

Saturday evening car buyers Brett was fantastic! He went above and beyond to work with us to get us rolling. He followed up to make sure we were enjoying the new ride and was mak Brett was fantastic! He went above and beyond to work with us to get us rolling. He followed up to make sure we were enjoying the new ride and was making sure we were able to get the key fixed. I would absolutely come back next time we need a new truck More

charge for services performed Yesterday I had my 2010 Chev Impala serviced at your location. This morning while entering my invoices into my bank acct I notice that I was charged Yesterday I had my 2010 Chev Impala serviced at your location. This morning while entering my invoices into my bank acct I notice that I was charged $52.98 for an Oil Change with Tire Rotation and Multipoint Inspection. I had submitted an coupon for these services to be perfomed for $49.95. I called re: this and am not satisfied with explanation. Please review. Invoice # is 748053. Thanks for your attention to this matter More

Great Buying Experience Came in looking for a new car. Brett made this the easiest and best car buying experience I have ever had. He not only found me the perfect car, he we Came in looking for a new car. Brett made this the easiest and best car buying experience I have ever had. He not only found me the perfect car, he went above and beyond my expectations. I felt like he sincerely was interested in everything I wanted. You can tell Brett wanted to create the relationship with me, not just sell me a car and being a number. I will definitely buy from Brett in the future. More

Stellar service and professionalism Big thanks to MELISSA in service department. I wasn’t thrilled about the cost to replace a simple antenna on my 2016 Tahoe. However, I will be a repea Big thanks to MELISSA in service department. I wasn’t thrilled about the cost to replace a simple antenna on my 2016 Tahoe. However, I will be a repeat customer (and am only completing this survey) because of her professionalism, responsiveness, and attention to detail. Keep hiring and promoting people like her! Tad J Finer More

Very prompt Service Tech Tim C was extremely helpful in explaining some service options. I bought my truck from a different dealer but chose Suburban for service Service Tech Tim C was extremely helpful in explaining some service options. I bought my truck from a different dealer but chose Suburban for service because of people like Tim. More

No High Pressure Sales My salesman was Mark Davidson and his manager was Kirk Fox. They were helpful in guiding me to an option that would check all of our boxes, and they My salesman was Mark Davidson and his manager was Kirk Fox. They were helpful in guiding me to an option that would check all of our boxes, and they found the Costco incentive that applied which made the pricing work. I appreciated their understanding when some of the very close options did not work, and the fact that they didn't pressure me to make a decision before I was completely satisfied with the vehicle and pricing. More