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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

October 31, 2018

Best buying experience Harley was the best auto dealership salesman I have ever worked with. He is the dealership to me. No bate and switch and we were very satisfied. More

by ECBODEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Thompson
Nov 06, 2018 -

Suburban Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet and we hope to see you again soon!

October 31, 2018

Easy and painless, great follow up!!! I had the pleasure to work with Jose Tamayo and my experience was amazing. Respectful and very friendly person. Great follow up before and after the f More

by BORRE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Berg, Jose Tamayo, Mark Thompson
Nov 06, 2018 -

Suburban Chevrolet responded

Thank you so much for the positive review! Thank you for mentioning some of our staff that helped during your visit. If you have any further questions, please give us a call. We're always happy to help!

October 30, 2018

Super service! This dealership did a nice job taking care of multiple issues I had going on with my suburban and also worked with my extended warranty plan to get it More

by Kristigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 06, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 28, 2018

Worst experience EVER! From the sale to service problems I would NEVER reccomend this place to anyone. My local dealer, where I didnt buy, has helped me more. More

by suvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dariel Washington
Nov 06, 2018 -

Suburban Chevrolet responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (952) 388-0061 so we can learn more about your recent visit and so we can assist you in moving forward towards a resolution.

October 27, 2018

Great experience as always I have purchased numerous vehicles from Suburban Chevrolet for both work and personal use and they have consistently been great to work with. Harley More

by TIMA@STONEBROOKEENGINEERING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Hedlund, Michael Ketchmark
Nov 06, 2018 -

Suburban Chevrolet responded

Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!

October 27, 2018

2016 GMC Acadia purchase Ben Cutts greeted us, and went over all the details clearly and easily. We felt comfortable, and are pleased with our purchase. It's a beautiful vehic More

by nienow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Steve Beech
Nov 06, 2018 -

Suburban Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

October 25, 2018

Thanks for providing great service when I came in the shop with my Volt. Fast and reliable service! The service center staff are also very friendly. More

by wildflower123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Jeremy Anderson
Oct 25, 2018 -

Suburban Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. Thank you again for the great review!

October 25, 2018

Great service! I receive great service and friendly smiles when dealing with Suburban Chevrolet. I will continue to use and recommend Suburban Chevrolet to my friend More

by Briang01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Chad Wilson
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you for choosing Suburban Chevrolet as your first choice for all your automotive needs! If you're ever in need of more help, please let us know!

October 25, 2018

dealers aim seemed to be to satisfy me Everyone was helpful. No passing the buck and everyone's concerned seemed to be to make me happy. I have to add three more words so that the system More

by STEVENSASNOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Minion, Darrin Berg, Steve Beech, Kristine Burgwald, Mark Thompson
Oct 25, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

October 25, 2018

Terrible customer service Tim greeted me with a 'sup'. Cashier day I dropped off was rude and uninterested in helping. I was hung up on when I called to check on the status of More

by JODIELACHER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Chvala
Nov 06, 2018 -

Suburban Chevrolet responded

Jodie, we sincerely apologize for the lack of care that you received. We will address these issues with our team. If there is anything we can do to make the situation better, please call us directly so we can address your concerns and work towards a resolution. We hope to hear from you soon.

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