Suburban Chevrolet

Great service for a great price! I came in for a simple oil change and left feeling happy and taken care of. The tech was very knowledgeable and helpful. And my service advisor was am I came in for a simple oil change and left feeling happy and taken care of. The tech was very knowledgeable and helpful. And my service advisor was amazing! Kristine made sure my truck was taken care of before my deadline and I was out the door on time! The cashier Shirley was kind and joke with me! All around it was a great way to end my day! More

Oil change and multi point inspection Reid and Tim are the best. They always take care of any questions or concerns I may have and the work quality is great and done in a timely fashion. Reid and Tim are the best. They always take care of any questions or concerns I may have and the work quality is great and done in a timely fashion. More

Service not Performed Tires were not rotated when I was told the vehicle service was complete. Blown off by advisor when I had additional questions about issues with anothe Tires were not rotated when I was told the vehicle service was complete. Blown off by advisor when I had additional questions about issues with another vehicle I own. More

Every do Server there I did buy tires from here and it was defective tire when I did ask for exchange or return they say no call to Manufacture for the tire we can’t do any I did buy tires from here and it was defective tire when I did ask for exchange or return they say no call to Manufacture for the tire we can’t do anything for you I did call the Manufacturer for the tire and they tell me this delearship doesn’t want to help you he can exchange the tires for you! More

Great Tires This Dealership is by far the best I ever visited. They are a true definition of family! Thanks Chevy family I appreciate your business indefinitely. This Dealership is by far the best I ever visited. They are a true definition of family! Thanks Chevy family I appreciate your business indefinitely. More

Exceeded expectations Tim from service went above and beyond. He found issues with my Tahoe that needed to be repaired and helped get them completed before the warranty ex Tim from service went above and beyond. He found issues with my Tahoe that needed to be repaired and helped get them completed before the warranty expired. His professionalism and willingness to go the extra mile are a rarity today. The service he provided has made me a customer for life with Suburban Chevrolet. I don’t recall the technicians name, but he did an excellent job of keeping the repair on schedule. Thank you Tim and the technician!! More

Service Nice friendly staff, it would be nice if the waiting lounge was more updated. A little disappointed that there was a rental charge for a dedicated cus Nice friendly staff, it would be nice if the waiting lounge was more updated. A little disappointed that there was a rental charge for a dedicated customer. More

3 month repair My truck required a motor replacement under warranty. The original repair took 3 weeks but I only made it 70 miles before it had to be towed back in. My truck required a motor replacement under warranty. The original repair took 3 weeks but I only made it 70 miles before it had to be towed back in. After another 1 1/2 weeks They charged me $600+ dollars. Which I questioned the validity but paid. Only made it 2 blocks before failure. After another 3 weeks (part back order) I picked it up and made it 300 yards before failure. Back to the original failure codes that I was charged for but didn’t work. Finally 3+ weeks later the call came it was done....Over 12 weeks later. I picked it up and the check engine light came on on the way home. Unbelievable! More

Great Serviceand Support Outstanding support and service from Ryan. I will recommend Ryan and Suburban Chevrolet to everyone I know as he went the extra mile to help us. Outstanding support and service from Ryan. I will recommend Ryan and Suburban Chevrolet to everyone I know as he went the extra mile to help us. Thank you for the superior service More

Not friendly and not real knowledgeable I called to make sure the dealership had the bulbs I needed for the replacement before I actually made the appointment and was told the parts were in I called to make sure the dealership had the bulbs I needed for the replacement before I actually made the appointment and was told the parts were in stock. Dropped my car off the next day and was called and told they didn’t have the bulb. When I told the guy that was the primary reason for the visit he didn’t say anything other than ‘well they were wrong - I don’t know what system they were looking in.” How about a simple apology? It took the guy 25 minutes to check my car in. Is it really that complicated when I gave the girl on the phone all of the info the day before. Night and day between this dealership and the Honda dealership that I take my Honda too. More