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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

November 15, 2018

Amazing Start to Finish Greeted nicely, understood my service needs, got me in and out quickly. Lots of TLC while waiting. Clean facility and very happy, will come back! More

by Dave Eckstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peifer
Dec 04, 2018 -

Suburban Chevrolet responded

Dave, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet. Thank you for leaving us this response!

November 15, 2018

Wonderful Very good experience. Timely response to questions as well as delivering the product at the price negotiated. Overall solid and will refer family More

by Today
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Reid Willemsen, Mark Thompson
Dec 04, 2018 -

Suburban Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for leaving us a rating and review! We hope you have a great day!

Dec 04, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care

November 14, 2018

Repair of hail damage My Cadillac CT6 had over a dozen dents on the hood and in window trim. Suburban did a beautiful job, my car looks new again. More

by Craig P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Burgwald
Nov 15, 2018 -

Suburban Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!

November 13, 2018

Wonderful experience. Did not feel pressured. Professional and courteous personnel. Know their product well. Could not have asked for a better buying experience. Very much More

by DKNOETHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Cynthia Rodriguez, Steve Beech
Nov 15, 2018 -

Suburban Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

November 13, 2018

Very Satisfied! Jeremy was very helpful & knowledgeable, he kept me informed of the progress as I waited in local shops & restaurants, which by the way are easy to wa More

by AJMARTIST.AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Shirley Mack
Nov 15, 2018 -

Suburban Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Suburban Chevrolet. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

November 12, 2018

Lies and more lies, they sell dangerous cars. I purchased a used Nissan Versa a while back from this dealership, and the experience has basically driven me to never purchase another car from anoth More

by benglish320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Haeg
Nov 15, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (952) 388-0061 to discuss your concerns. We hope to hear from you soon.

November 12, 2018

Simple Easy Fast Excellent friendly costumer service, smiple clear easy fast processing, I really appreciate the efforts of Billy to get my car ready and processing p More

by feras.kaisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Belanger, Mark Thompson
Nov 15, 2018 -

Suburban Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

November 12, 2018

1 problem solved, 1 one problem created. Repair too my defog / AC system was ok. But ran my battery out and it then needed to be replaced. Nice if they had left me car ready to drive away pro More

by ChaskaDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Sauer
Nov 15, 2018 -

Suburban Chevrolet responded

We sincerely apologize that you had this experience with us. Thank you for bringing it to our attention. Please contact us at (952) 388-0061 to discuss your recent visit so we can work towards a resolution. Thank you.

November 12, 2018

Thank you I’ve been to another Chevy dealership several times over the same issue. This dealership fixed it right away. Jeremy called me and walked through ever More

by THERESAMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Nov 15, 2018 -

Suburban Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We're happy to hear that our service team was able to correct your issue so quickly! We look forward to your next visit! Take care!

November 12, 2018

Great service, got me right in on a very busy Saturday. They did a great job squeezing me in on a busy Saturday for an oil change and tire rotation. They got me out in about 60 minutes. Much appreciated. More

by BRENT.A.MOEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Chad Wilson
Nov 15, 2018 -

Suburban Chevrolet responded

Thank you for choosing Suburban Chevrolet as your first choice for all your automotive needs! We look forward to your next visit with us!

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