Back

Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

Directions

By Type

Showing 2,545 reviews

November 20, 2018

Excellent customer service This was my first vehicle purchased at Suburban Chevy. I have purchased a lot of vehicles over the years and would rate Suburban Chevy as one of my b More

by Corvette Guy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Dec 04, 2018 -

Suburban Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 20, 2018

Dex1 Periodic Oil change and Multi-Point Inspection On time and at the coupon price, a great deal! Car is 2015 Chevy Malibu LT2. Absolutely routine visit, but then some shops cannot even do that very More

by JHENRIKSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Burgwald
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for choosing Suburban Chevrolet and we hope to see you again.

November 20, 2018

Stress free! I called to change my scheduled service time and they accommodated me that day! They all made it so easy and stress free! Love coming to Suburban More

by suburban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Katherine Glynn, Darlene Weisgram
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

November 19, 2018

Bad experience my worst suburban chev experience. brought truck in on tuesday morning. they said it woukd be done by 5 pm. they never started on it that day. i c More

by ENOYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Dec 04, 2018 -

Suburban Chevrolet responded

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Suburban Chevrolet (952) 388-0061

November 18, 2018

Another buy at Suburban Chevrolet We have been buying vehicles from this dealership since 1999. The last experience has been another great one. The initial contact was with Dakota Otto More

by Oranje boven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Ben Cutts, Dakota Otto, Tim Chvala, Mark Thompson
Dec 04, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help! Have a great day!

November 17, 2018

Positive Experience Dakota did a fine job overall. He was very attentive to our disorder to look at a used vehicle. There was a little discrepancy about a clean car fax More

by Doug Schneidet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Darrin Berg, Mark Thompson
Dec 04, 2018 -

Suburban Chevrolet responded

Doug, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review! Let us know if you need anything else!

November 16, 2018

Lease trade in I received excellent customer service by Brett. He offered options and not pushy. He went above and beyond to find something that would work for me. More

by Reluctant car shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Dec 04, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope you love your new vehicle! We look forward to your next visit! Take care!

November 16, 2018

Another good experience I and my family have bought several vehicles from Suburban. We have also used them for service numerous times. They are always wonderful to work with. More

by ChanGuy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Adam Arrigoni
Dec 04, 2018 -

Suburban Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the review and your continued business. We hope you have an amazing day!

November 15, 2018

Extremely Satisfied Worked with Harley. He was fantastic. Best car purchase experience I have ever had. Thank you for making it easy. Treated me professionally and More

by Shawn M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Baumann, Mark Thompson
Nov 15, 2018 -

Suburban Chevrolet responded

Hello, we are glad we could help! Thanks again for the review, and have an amazing day!

November 15, 2018

Poor service Time to do my work exceeded what I was told it would take. I don’t believe the 7 point inspection was completed. My wipers needed tho be replaced bu More

by JOHNROSTAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Satram Nauth
Dec 04, 2018 -

Suburban Chevrolet responded

John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was anything less. Please reach out to us at your earliest convenience so we can work on a resolution and discuss how to better serve you in the future. We hope to hear from you soon.

...
105
...