
Suburban Chevrolet
Eden Prairie, MN
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Excellent customer service This was my first vehicle purchased at Suburban Chevy. I have purchased a lot of vehicles over the years and would rate Suburban Chevy as one of my b This was my first vehicle purchased at Suburban Chevy. I have purchased a lot of vehicles over the years and would rate Suburban Chevy as one of my better experiences. The dealership provides for a relaxing enviorment that puts it's customer ahead of the sale. I will definitely be a return customer when it comes time to purchase my next vehicle. More
Dex1 Periodic Oil change and Multi-Point Inspection On time and at the coupon price, a great deal! Car is 2015 Chevy Malibu LT2. Absolutely routine visit, but then some shops cannot even do that very On time and at the coupon price, a great deal! Car is 2015 Chevy Malibu LT2. Absolutely routine visit, but then some shops cannot even do that very well. Sub. Chev. has done three of these for me on this car and done each one very well. More
Stress free! I called to change my scheduled service time and they accommodated me that day! They all made it so easy and stress free! Love coming to Suburban I called to change my scheduled service time and they accommodated me that day! They all made it so easy and stress free! Love coming to Suburban More
Bad experience my worst suburban chev experience. brought truck in on tuesday morning. they said it woukd be done by 5 pm. they never started on it that day. i c my worst suburban chev experience. brought truck in on tuesday morning. they said it woukd be done by 5 pm. they never started on it that day. i called to get an update. advisor did not call me. kept it wednesday. wasnt done on wednesday. they gave me a rental. i was traveling on thursday so i picked up the truck on friday. the truck was not fixed properly. steering wheel off center and the truck pulls to the right. have to bring it back in. More
Another buy at Suburban Chevrolet We have been buying vehicles from this dealership since 1999. The last experience has been another great one. The initial contact was with Dakota Otto We have been buying vehicles from this dealership since 1999. The last experience has been another great one. The initial contact was with Dakota Otto when we were exploring options. Dakota was very helpful, he listened to our needs and was very attentive. He kept us posted of options which might interest us. On the day we decided to look at more vehicles Dakota happened to have he day off and we met Ben Cutts. Ben went out of his way to help us, his explanations were clear and he was very patient with us. Ben is a very enthusiastic and pleasant individual. More
Positive Experience Dakota did a fine job overall. He was very attentive to our disorder to look at a used vehicle. There was a little discrepancy about a clean car fax Dakota did a fine job overall. He was very attentive to our disorder to look at a used vehicle. There was a little discrepancy about a clean car fax report which showed an accident.after we arrived to look at the vehicle. In the end we bought the vehicle an Dakota was very helpful throughout the process. More
Lease trade in I received excellent customer service by Brett. He offered options and not pushy. He went above and beyond to find something that would work for me. I received excellent customer service by Brett. He offered options and not pushy. He went above and beyond to find something that would work for me. More
Another good experience I and my family have bought several vehicles from Suburban. We have also used them for service numerous times. They are always wonderful to work with. I and my family have bought several vehicles from Suburban. We have also used them for service numerous times. They are always wonderful to work with. More
Extremely Satisfied Worked with Harley. He was fantastic. Best car purchase experience I have ever had. Thank you for making it easy. Treated me professionally and Worked with Harley. He was fantastic. Best car purchase experience I have ever had. Thank you for making it easy. Treated me professionally and with respect. More
Poor service Time to do my work exceeded what I was told it would take. I don’t believe the 7 point inspection was completed. My wipers needed tho be replaced bu Time to do my work exceeded what I was told it would take. I don’t believe the 7 point inspection was completed. My wipers needed tho be replaced but were checked as goog yo go in the inspection. Something that simple should have been noticed. Glad it wasn’t as I would have been waiting another hour and a half. More