Suburban Chevrolet

Happy customer! Very happy with my purchase so far!! Harley was great to work with in finding what we wanted and Mark did a great job finding us a good rate! 😊 Very happy with my purchase so far!! Harley was great to work with in finding what we wanted and Mark did a great job finding us a good rate! 😊 More

Awesome service! Billy was my sales rep, and he was amazing! Very knowledgeable and helpful and got me exactly what I wanted! I am very happy with my purchase. Billy was my sales rep, and he was amazing! Very knowledgeable and helpful and got me exactly what I wanted! I am very happy with my purchase. More

Exactky what it should be. The services were done well and in a timely manner. The service advisor was polite and kept me well informed. The experience met my expectations. The services were done well and in a timely manner. The service advisor was polite and kept me well informed. The experience met my expectations. More

New tires it took an unusually long time to get 4 new tires put on. I set an appointment up for 8 a.m. and I walked out the door at 10:35.the service center app it took an unusually long time to get 4 new tires put on. I set an appointment up for 8 a.m. and I walked out the door at 10:35.the service center appears to be short-handed right now and things seem to be a little unorganized. I had a customer get into my truck thinking it was a loner the good news was she did not have the keys to it. More

Tire replacement Work was just fine, although wasn’t ready when promised. Also, wished they would have washed the blue protectorant off the new tires. Not a big deal t Work was just fine, although wasn’t ready when promised. Also, wished they would have washed the blue protectorant off the new tires. Not a big deal though. More

Recall and oil change Friendly. Helpful. The scheduled shuttle took 25 minutes before they showed up to shuttle us. I like that I got a car wash last time. Friendly. Helpful. The scheduled shuttle took 25 minutes before they showed up to shuttle us. I like that I got a car wash last time. More

Great service My 2019 Silverado had a massive misfire incident. I brought my truck in, try immediately gave me a loaner and called me back in a couple of days wen i My 2019 Silverado had a massive misfire incident. I brought my truck in, try immediately gave me a loaner and called me back in a couple of days wen it was completed. They completed the repair much quicker than I had anticipated. With the holidays I thought it was going to take much longer. I am very happy with the service received. More

Timely, comprehensive and enjoyable service I had forgotten about the 7500 mile on my Chevy Bolt and got a call from Suburban. When I still did not show up, Reed called me up and offered to even I had forgotten about the 7500 mile on my Chevy Bolt and got a call from Suburban. When I still did not show up, Reed called me up and offered to even pick it up and bring it back! I was overwhelmed with that much care. Of course , I took it in and they completed the service on time while I was enjoying catching up on work in their nice lounge. ... And all this for a FREE service! I am impressed Suburban. Keep up the excellent service level. More

Great Dealership, wonderful staff My wife and I bought a 2018 Suburban here. We are happy with the whole experience start to finish. I would recommend buying a car from this place. My wife and I bought a 2018 Suburban here. We are happy with the whole experience start to finish. I would recommend buying a car from this place. More

Thanks for letting me buy a truck vs being sold a truck Thanks so much to Ben Cutts for the BEST vehicle purchase I have ever had. Ben is simply a tremendous version of a professional salesperson and is ve Thanks so much to Ben Cutts for the BEST vehicle purchase I have ever had. Ben is simply a tremendous version of a professional salesperson and is very rare in my experience. He is thoughtful, insightful, and allowed me to reach my ultimate decision with minimal influence and zero pressure. He represents both Suburban Chevrolet and the sales industry in a way that I simply never see or hear about. For me, he was the one of two voices I ever heard or needed to hear from during the entire transaction. Even managing last minute questions on his day off felt like it was something that he was simply used to doing and part of his personal DNA. Steve Beech also created a flawless finance experience. Simple, straightforward , quick and lacking any drama. He took what is normally the worst part of the purchase experience and created a non event. Well done thanks to both Ben and Steve. much appreciated...I would recommend you to anyone in my circle and I would expect that they would feel and receive a similar experience. What you do is different and I cant thank you enough. Sincerely, Steve and Patti Payne More