Suburban Chevrolet Cadillac of Ann Arbor - Service Center

Great Service I'd recommend this dealership to anyone who is looking for excellent service. Elissa is awesome and will help you out with any questions or concerns y I'd recommend this dealership to anyone who is looking for excellent service. Elissa is awesome and will help you out with any questions or concerns you have. More

Excellent Service I recently had a problem and need repairs on my car. Anne Martin was a huge help. She made sure everything was taken care of in a timely fashion. I I recently had a problem and need repairs on my car. Anne Martin was a huge help. She made sure everything was taken care of in a timely fashion. I can't thank her enough. We have bought many cars from Anne and she always follows up after the sale. Anne is a big reason we continue to come back to Suburban. More

Great service! I brought my Ford truck in for body work. Dominic and his guys took great care of me from the moment I first requested an estimate, every step was pai I brought my Ford truck in for body work. Dominic and his guys took great care of me from the moment I first requested an estimate, every step was painless. Dominic kept me updated on the status of the repairs and got the body work done quickly. The paint job looks amazing, and the body work looks like I just pulled the truck off the lot. Hopefully I wont need body work done again but if I do it will certainly be done here! More

Dominic Magliocco - quality workmanship Professional, ethical, honest service. Dominic in the body shop was courteous and committed to quality workmanship. Fair price for excellent work. Cou Professional, ethical, honest service. Dominic in the body shop was courteous and committed to quality workmanship. Fair price for excellent work. Could not be happier with the new paint. More

Management Disappointment All staff was very helpful. However, when wanting to tell the management how good their service was, I believe his name was John (rating 0), he seemed All staff was very helpful. However, when wanting to tell the management how good their service was, I believe his name was John (rating 0), he seemed very preoccupied and didn't care to hear what i had to say. Overall, the service department did an excellent job in answering my questions. More

service A main reason for us buying a second car was because of the service from Brent. We are loyal customers. He is absolutely fantastic. The best. A main reason for us buying a second car was because of the service from Brent. We are loyal customers. He is absolutely fantastic. The best. More

BRENT in service...the best!! Brent in service is what brought me back to this dealership. His professionalism and can do attitude is what i look for in a service. In this day wh Brent in service is what brought me back to this dealership. His professionalism and can do attitude is what i look for in a service. In this day when no one really cares about the customer anymore, Brent proves them all wrong... THANK YOU, Brent. More

Thanks Pat Pat is the pinnacle of what a service writer should be. He took the time to meet with me to make sure that all of my warranty issues were corrected. Pat is the pinnacle of what a service writer should be. He took the time to meet with me to make sure that all of my warranty issues were corrected. We looked at the truck together and I showed him all of my issues. He went the extra mile to make sure that I was 100% satisfied with my visit. As a result, the issues on the truck are finally fixed (after going to other dealers 3-4 times for the same issues). He contacted my by phone to give me status updates of my truck. He also was able to get me in a vehicle right away, which is something that has proven difficult in the past. I will now be taking my truck to Suburban because of the service that I have received from Pat. Thanks so much for making this service experience painless. More

Service/Collision Center - Dominic I cannot say enough good things about Dominic. fixed a scratch within a day and returned the rental car himself without me asking. just incredible. I cannot say enough good things about Dominic. fixed a scratch within a day and returned the rental car himself without me asking. just incredible. More

Had a breakdown just outside AA. Dave was able to recommend a tow truck, get me in and diagnosed and ordered extra parts in to be sure I could leave soon. Arrived about 5:30 on Thursday, was driving recommend a tow truck, get me in and diagnosed and ordered extra parts in to be sure I could leave soon. Arrived about 5:30 on Thursday, was driving back to Chicago Friday by 3 ! Above an beyond service and concern, calling each step , and assisting on the rental car. Larry was able to help me get a hotel and a rental car. One of my most positive experiences ever. More