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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.6
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle. Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. 4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day! Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell. Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered. Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind. CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in. TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth. A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business. Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 898 reviews

September 20, 2018

Worth the trip! We live in Ohio and received a recommendation to visit Dimitrios in Ann Arbor. From the moment he introduced himself, we were hooked on his radiant pe More

by Leahandmatt13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis, Andreea Moore
Oct 08, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet of Ann Arbor! It means a lot to us that you took your time to share your recent feedback with us.

September 19, 2018

Great Experience This was my wife’s and my first lease and the first new car I have ever had. Dimitrios was patient with us as we considered which car to get and wheth More

by Matt S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
September 13, 2018

Element1 Dimitrios was a huge help and very knowledgeable about the Cruze I came in for. I appreciated the no pressure feel and I would definitely recommend hi More

by Element1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
Sep 18, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet of Ann Arbor!

September 13, 2018

Happy customer! Dimitrios was who I met first at the greeting. I gave him my requests and he got straight to work. So simple, in and out, I was extremely happy all ar More

by JoeZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
Sep 21, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi Joe, thank you so much for this great review! We are so elated that we could help you out and provide you with such a great experience, thanks again!

September 09, 2018

Awesome Sales Guy Dimitrios was a great man to deal with. Very knowledgeable with a great personality. We will be back when ready and definitely asking for him!! More

by Papam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
Sep 18, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We're so glad that we were able to go above and beyond your expectations!

September 06, 2018

Went above and beyond! I highly recommend working with Mark Young at Suburban Ann Arbor. He helped me find exactly what I wanted! Mark provided an ease and professionalism t More

by Annasal1
Recommend Dealer
Yes
Employees Worked With
Mark Young
Sep 18, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for your praise and kind comments about our team!

September 05, 2018

Find another dealership! I called the collision center last week and spoke to their manager, Whitney Mosser, who was very rude and didn't seem to know what she was talking abo More

by Chevy Guy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Whitney Mosser
Sep 25, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for your response happy to take your commits under consideration.

Sep 25, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thanks for your input! we will take your commits under consideration. Mike

Sep 25, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We're disappointed to read that you did not have a good experience at our collision center. We appreciate the feedback and will review our customer service process with the team.

September 05, 2018

Excellent Salesmanship Loved the selection! I was a bit overwhelmed by all of the options and wasn't exactly sure what I wanted but my salesman was extremely helpful and ve More

by Boss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
September 02, 2018

Great help Dimitrios Rongakis was a great help. Very knowledgeable and made me feel very comfortable and at ease with any question or concerns I had. I would and More

by Jmarkos513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
Sep 11, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi there, we thank you for letting us know about your most recent experience with Dimitrios and Suburban Chevrolet of Ann Arbor! We look forward to passing along your kind words.

September 02, 2018

Genuine salesman We had Dimitrios help us when we looked for our new family car and he was awesome! He is really down to earth and doesn’t try to hassle you. I would d More

by Kp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitrios Rongakis
Sep 11, 2018 -

Suburban Chevrolet Cadillac of Ann Arbor responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet of Ann Arbor!

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