
Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was searching for a certain SUV within a certain budget, and within a week - they found it. The whole process was simple and painless. I will never buy another car anywhere else. budget, and within a week - they found it. The whole process was simple and painless. I will never buy another car anywhere else. More
All of the people that I had contact with at Suburban Chevrolet were very friendly, professional and knowledgeable. My salesman Curtis Berjeski made my wife and I feel comfortable with a buying process w Chevrolet were very friendly, professional and knowledgeable. My salesman Curtis Berjeski made my wife and I feel comfortable with a buying process which can sometimes be difficult. He was also very capable. More
Highly recommend this dealership and Curtis very professional addressed all my concerns and found the perfect car for me and my family thank you again professional addressed all my concerns and found the perfect car for me and my family thank you again More
Curtis was very friendly and made our first time buying experience less intimidating, He also went to great lengths working with the lenders to get a great rate to fit our income. experience less intimidating, He also went to great lengths working with the lenders to get a great rate to fit our income. More
The employees make you feel very important and get you exactly what you want and need. They have a very welcoming atmosphere. They also make you apart of their family they have there. exactly what you want and need. They have a very welcoming atmosphere. They also make you apart of their family they have there. More
While Shopping for new car, a friend refered us to Charles at this Dealer, he was Very Friendly which made the sale go very smooth, thank you for the great experience. Charles at this Dealer, he was Very Friendly which made the sale go very smooth, thank you for the great experience. More
We had some issues after the sale. But after connecting with Mike Mosser we found all of our issues resolved and then some. He turned a bad experience into a pleasurable resolution. Thank you. with Mike Mosser we found all of our issues resolved and then some. He turned a bad experience into a pleasurable resolution. Thank you. More
My husband had surgery at UofM last Wednesday and Friday night my check tire pressure light came on. He was being discharged on Saturday and I wanted to go to the Nissan dealership on Saturday morning to ge night my check tire pressure light came on. He was being discharged on Saturday and I wanted to go to the Nissan dealership on Saturday morning to get air and have my car washed to pick him up in a clean car. When I got to the Nissan dealership the service department was closed. Next door was another dealership and I went and asked the guy if he could put air in my tires and he said his service department was closed and that is where the air hose was. I knew he probably had a key to access the area but instead chose to tell me that there was free air up and down the road. As I was heading back to the hospital to pick up my husband I came upon Suburban and pulled in. I went in to the showroom first to see if it would be ok to take my Nissan in and he said absolutely. When I pulled in I met Larry. He said no problem let me get this car ahead of you into the service bay and we'll check your air for you and wash the car up! I was thrilled. Prior to this Nissan lease I always leased the Trail Blazer and went with the Nissan because the price of the Trail Blazer went beyond what I wanted to pay. When Larry pulled the car up it was not only washed but vacuumed and a spray of fragrance. It was the first thing my husband noticed when I wheeled him up to the car and because of this kind act by Larry who went over and above what I needed, I will make sure that my next lease is a Chevrolet and I will give Larry an opportunity to get my business. He could have very easily just checked the air and let me go on my way, but he had empathy for me and even commented about his own father having surgery and his Mom picking him up and that if the car wasn't clean would have said " what you couldn't clean the car for me". Larry was extremely nice, and I would highly recommend him and the dealership to anyone I know who is looking to buy or lease. More
I took my 2012 Sonic in to have its tires rotated. As with my previous routine visits to this dealer (where I purchased my car), I was knocked out by the customer service environment. The service area is with my previous routine visits to this dealer (where I purchased my car), I was knocked out by the customer service environment. The service area is spotless. I was greeted courteously by Mr. Gocha, my questions were answered. The waiting room is clean, comfortable, and has WiFi. My car was ready ahead of the promised time and, again, as always, it was washed. I also very much appreciate the complimentary jug of window washer cleaner. I mentioned to Mr. Gocha how surprised and delighted I was by the great atmosphere and he told how much he like working in this service department and how much he appreciates his service manager. It was at that point that I asked where I could express my satisfaction with the service and he told me about this website. More
From the first time I walked into Suburban Chevrolet Cadillac and spoke with Rob Veneri, I knew he would do what was needed to earn my business. He went above and beyond what I've known other sales con Cadillac and spoke with Rob Veneri, I knew he would do what was needed to earn my business. He went above and beyond what I've known other sales consultants to do, always keeping in touch and keeping me up to date on the status of the deal we were working on. He is very friendly and considerate and takes a genuine interest in the customer, not just the pending sale. I would highly recommend asking for Mr. Veneri if you happen to walk into Suburban looking for a new car, he makes things happen for the customer. Very satisfied with my experience at Suburban because of Rob. Thank you!! More